Author: Edwin Yapp

Customer experience: Innovate or suffer consequences, says IDC
Senior IT executives must ensure that they are able to offer IT-enabled products and services to address gaps in customer experience so that their companies can survive in today’s ever-changing business environment, according to IDC.
Cybercriminals going back to ‘old school’ techniques: Dell
Cybercriminals still use age-old techniques to exploit users and unpatched software, according to a new report by Dell Security
Three years after Singapore, Yelp finally enters Malaysia
Online classifieds and review website Yelp.com has officially launched in Malaysia, three years after it entered the South-East Asian market via Singapore in 2012.  Edwin Yapp reports on its strategy for Malaysia.
Why AWS' revenue revelation is significant
Last week, Amazon Web Services (AWS) revealed financial figures for the first time since its birth in 2006, a move that was very significant as it has for years resisted the call to do exactly that. Edwin Yapp investigates why this is significant.
Why the Nokia, Alcatel-Lucent mega-merger is significant
The telco world got a mild shock when news broke on April 15 that Finnish mobile equipment manufacturer Nokia Corp had agreed to buy Franco-American vendor Alcatel-Lucent SA in an all-stock deal valued at US$16.6 billion. Edwin Yapp breaks down the pros and cons of the deal
Conventional analytics can coexist with big data: Teradata
Enterprises embracing the new world of big data do not have to discard the experienced they’ve garnered over the years on information management and analytics, according to industry player Teradata Corp.
WhatsApp Call finally makes its debut
Instant messaging giant WhatsApp Inc has finally made good on its promise to launch a calling feature embedded into its hugely popular app. Edwin Yapp tries it and ponders its chance for success.
Opportunities and challenges that await Digi’s new CEO
Malaysian-born veteran Albern Murty ascends to become Digi.Com's CEO today. Edwin Yapp recounts his accesion through the ranks in Digi and examines the challenges that are before him.
Deep tech, business roots help me run Juniper: Rami Rahim
Juniper Networks’ CEO Rami Rahim is a techie at heart, but how does a geek helm a billion-dollar multinational? Edwin Yapp speaks to both Rahim and the man who replaced him in his previous role.
We are maniacally focused on IP networking: Juniper CEO
Juniper Networks CEO Rami Rahim, who took the helm last October after a tumultuous period at the company, believes he has what it takes to steer the ship in the right direction – and that will involve it staying true to its roots of being a technology company. Edwin Yapp reports from Sunnyvale, California.
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