IBM delivers analytics and workforce science for HR
By Digital News Asia August 13, 2014
- New offerings help chief HR officers add precision to recruitment
- Identify top performers, evaluate workforce readiness, combat attrition
IBM has announced new cloud-based solutions and a Talent and Change consulting practice that it said would enable organisations to use analytics and workforce science to identify top talent, deepen employee engagement and manage transformational change.
The new offerings would be delivered through IBM’s Smarter Workforce initiative and draw upon the company’s 25 years of workforce science expertise, the company said in a statement.
IBM defines ‘workforce science’ as a discipline that helps clients apply proven behavioural science, statistical analysis and psychological principles to improve employee engagement and organisational performance.
In tandem with the new Talent and Change practice, which is backed by 1,600 change management experts, the offerings are also supported by more than 100 behavioural scientists dedicated to helping clients use social, analytics and digital experience technologies to identify top performers, evaluate workforce readiness, and guard against future talent attrition, IBM claimed.
C-suite and managing change
The announcement comes at a time when workforce engagement and transformation are top priorities for chief human resource officers (CHROs) and C-suite leaders, the company said.
According to the recent IBM global C-suite study, the pace and magnitude of change are disrupting every aspect of business.
In fact, two out of five chief executive officers (CEOs) expect their next competitive threat to come from organisations outside their industries, requiring them to completely rethink their workforce design and processes.
A major challenge is the ability to attract and retain top talent while making sure the existing workforce is fully engaged to deliver exceptional customer experiences.
Another critical aspect is the ability of organisations to manage the size, scope and pace of workforce transformation projects to meet these shifting market demands.
A new study on Making change work while the work keeps changing by the IBM Institute of Business Value found that 87% of the nearly 1,400 business leaders did not feel enough focus is placed on managing change.
In fact, just 20% felt they have been successful in managing change throughout the organisation, and only 40% felt they have the right skills in place to manage change in the future.
The study also found that organisations need to build an infrastructure capable of leading change initiatives while embracing emerging technologies.
IBM’s new dedicated Talent and Change consulting practice helps clients prepare for the transformational change required to build a smarter, more connected workforce, the company claimed.
The practice gives clients access to organisational change management methods, tools and expertise gained from thousands of client engagements and IBM’s own transformation initiatives.
It also addresses four key areas – Organisational Change, Talent Analytics, Employee Experience and HR Cloud – with an overall focus on helping clients use cloud to deploy, manage and access their HR solutions and assets to drive business results.
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