The playbook has changed. Telcos now have to look at their business as a service, suggested Huawei Consulting principal consultant Nigel Bruin.
Telekom Malaysia is gearing up for its entry into the mobile market on the back of its October 2014 acquisition of P1, even as the telco giant reported an increase in third quarter revenue.
StarHub announced that total revenue for 2014 edged up 1% to S$2.36 billion thanks to higher revenue from the sales of equipment, driven by strong demand for the new iPhones, but the telco giant also saw a 1% dip in service revenue and a 17% plunge in broadband revenue.
Telecommunications service providers in Malaysia are expected to redefine their strategies, transform their organisations, and launch new solutions and technologies to retain growth and stay relevant in the market in 2015, according to International Data Corporation (IDC).
IDC projects that the growth rate for voice services revenue in Asia Pacific excluding Japan region will slow down to a compound annual growth rate (CAGR) of 2.5% from 2012 to 2017. However, data connectivity or mobile broadband revenue will grow at a CAGR of 19.3% in that same time period.
Telekom Malaysia, the country's largest fixed-line telecommunications company, said it is open to talks with any party to help transform itself into a full-suite services provider.
Mobile penetration in Malaysia has long surpassed the 100% mark and is currently hovering around 150%. The Malaysian market is expected to reach a mobile subscriber base of over 50 million by 2015, according to Frost & Sullivan.