Almost half of Singaporeans won’t fix their broken smartphones: OtterBox study
By Digital News Asia September 17, 2015
- Majority of Singapoean smartphone users would rather live with a cracked screen
- Users spend an average of $19 on a smartphone case to protect their device
A new study commissioned by US mobile accessories maker OtterBox shows that a significant 41% of Singapore smartphone users will not spend money to repair their damaged smartphone.
A quarter (22%) of those surveyed believe that repairs are too expensive and a tenth of the respondents would rather wait to replace their phones when their contracts expire.
It also found that a majority (71%) of Singaporeans would rather live with a cracked screen on their smartphones than spend anything on repairs.
Among those who would pay for their phones to be fixed, they would spend an average of about US$135, compared to respondents in Hong Kong, who are willing to spend more than US$150.
Meanwhile, the survey noted that Singapore respondents spend an average of US$19 on a smartphone case, while a third of these respondents will not spend more than US$10.
OtterBox’s ‘State of our Smartphones’ survey was done to better understand smartphone protection and repair habits among users in Singapore, Malaysia, Taiwan and Hong Kong.
The study interviewed a sample size of 2,500 smartphone owners above the age of 18 years across the four countries.
For more insights on respondents from Singapore, see the infographic below or head over to this link.
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