- Mobile version was launched in February 2017
- Dekstop version offers connectivity to several devices and more detailed data
HAVING launched its mobile app for investment and trading on February 2017, PT Trimegah Sekuritas Indonesia Tbk (Trimegah) has come up with a desktop version of its Trima app.
The dekstop version allows users to closely monitor their investments and enables greater financial inclusion in capital market.
“As of now, there are only approximately 600 thousand retail investors in Indonesia. The main challenge for securities firms in Indonesia is drawing retail investors to the capital market. We want to boost the growth of retail investors here by offering digital technology that is user-friendly and could encourage more people to invest,” said Trimegah main commissioner Rizal Bambang Prasetijo.
Trima investment app was designed in-house to ease the process of trading for users. After seeing 50,000 to 100,000 downloads of the mobile app, Trimegah created a desktop version to fulfill the demand of users wishing to access their dashboard through a desktop.
“Most of our users are ‘full-time’ investors and they still rely on a desktop to monitor their accounts and access more elaborate data. We will prioritise the Trima mobile app for millennial users because they are very mobile, but we also want to deliver more technology to our conventional users,” explained Trimegah chief operation officer Paul Rafiuly.
Some features of the Trima mobile app such as the customisable landing page, stocks recommendations, integrated alert system, single portfolio view for multiple products, e-appointment, and total asset view will also available in the desktop version. Two new features which are trade summary and one account connectivity to up to five devices have been added to the desktop version.
“The Trima app offers the best customer experience in terms of investment. We are the first trading company to enable users to view their total asset in one go. We have a feature enabling the purchase of stocks using mutual funds and retail bonds. The app also analyses transaction patterns based on risk profiles to aid in decision-making,” Paul adds.
Trima also enables users to make e-appointments to their call centre by using both the mobile and desktop.
Trimegah offer two ways for users to register for an account. There the face-to-face registration where users have to visit Trimegah’s office and the process will be completed in 30 minutes. Users further away can register by submitting all the required documents online. Their account will be ready within a day.
The issue of security
The news recently has been filled with reports about the WannaCry ransomware attacks that have affected 150 countries to date, including Indonesia. Trimegah is therefore extremely concerned about protecting user data.
“We see various viruses attacks every day, so we prepared by carrying out a total revamp of our IT security system.
“By having certified IT staff, updated security tools, and a 24-hour monitoring system, we can assure users that data and transactions will be safe,” says Paul.
In the face of WannaCry, Paul says that staff had backed up all data to their real-time data centre and their cyber security system covers all malware, including ransomware.
Trimegah is a Securities Company Member of the Indonesia Stock Exchange (IDX), licensed, registered and supervised by Indonesia’s Financial Service Authority (OJK).
It has 140 stocks listed with their company along with 10,000 to 12,000 investors. Paul believes that Trima app will support the growth of retail investors.
“The growth in retail investment reached 15% to 20% last year compared to capital investment growth which is only 7%. We aim to increase the number of our retail investors using our online applications in the next three to four years,” says Paul
Paul adds that the features on both Trima mobile and desktop will keep developing based on the demand from users.
Trima mobile is available for Android and iOS and the desktop version can be downloaded from www.trima.trimegah.com
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