DOC2US hits 216k digitally signed e-prescriptions in 12-month period

  • Recognition from Malaysian Book of Records for two e-prescription categories
  • Playing role in national vaccination drive as Healthcare Organiser at 9 centres

The DOC2US team at a vaccination centre with their 'Fun Team'.

Since January 2020 Malaysian telemedicine startup DOC2US has been raising the standard in remote medication prescribing and dispensing by adopting the MSC-accredited Trustgate-powered Digital Signature system as required by Ministry of Health and in compliance to the Digital Signature Act 1997 and Poisons Act 1952. 

DOC2US hits 216k digitally signed e-prescriptions in 12-month periodIts claim in being the first to provide digitally signed e-prescription services in Malaysia was verified by the Malaysian Book of Records (MBOR) which recognised it as the “First Digital Signature Electronic Prescription System”. It was a double celebration for the startup founded by Dr Raymond Choy (pic), the CEO, as the implementation of the Movement Control Orders in the country resulted in a surge of e-prescriptions which saw DOC2US signing 216,458 electronic prescription from June 2020 to May 2021. The MBOR promptly recognized it for a second time with the “Most number of digitally signed Electronic Prescriptions in a year”.

“We are truly humbled and honoured with the recognitions. When we launched in 2017, we only managed to record about 500 e-prescription generated by our online doctors. There was steady growth year-on-year, however, it was during the pandemic outbreak we saw a steep adoption and utilisation of online consultation services. To date, DOC2US has overall generated and processed more than 400,000 e-prescriptions,” said Raymond.  

DOC2US is also actively participating in the National and State Covid-19 Immunisation Programmes.  It has been appointed as Healthcare Organiser (HCO) at nine vaccination centres including Setia City Convention Centre 1 & 2, D’Tempat Sendayan, Tropicana Garden Mall, EVO Mall Bangi, Aurora Place Bukit Jalil, Kompleks Sukan PKNS Kelana Jaya, and De Palma Hotel Shah Alam, and to mobilise six on-site teams to vaccinate at community halls and corporate offices.  Together, the company is projected to administer close to 40,000 doses a day in helping Malaysia’s race to achieving herd immunity.

One of the community vaccine centres DOC2US is responsible for.

Aiming to run the centres as efficiently as an airport, it has gathered more than 200 healthcare professionals, and hundreds of volunteers mainly from a pool of grounded or retrenched airline staff.

To ensure a comfortable experience, a dedicated ‘Fun Team’ is placed in each centre to assist vaccinees from filling up their registration forms to reminding them their bragging rights on social media by taking photos for them.

“We would like to thank Protect Health and SelCare for giving us the opportunity to play our part, serve the country, and help fellow Malaysians go back to the life they knew before the Covid-19 pandemic as soon as possible.  Also, we are thankful to our strategic partners, AirAsia, Macrokiosk, Alpro Pharmacy, Oxwhite, Agmo Studio, Homage, St John Ambulans Malaysia and Strategic Public Relations Group in providing us the necessary support, and to sponsors who came forward with food, drinks and goodies,” added Raymond.

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