New products extend mobile workspace security and IT operational agility
New modular mobility consulting service focuses on mid-market customers
DELL Software has introduced new mobility solutions that it said were designed to help customers better support increasingly mobile workers while minimising security risks and IT complexity.
Faced with a deluge of mobile devices, companies today are struggling to transform physical workplaces into ‘digital workspaces’ that enable employees to be more productive and efficient without overburdening IT teams, the company said in a statement.
To extend IT operational agility, Dell is introducing a new Dell KACE endpoint systems management solution for performing real-time, in-field systems management from a tablet or smartphone.
In addition, Dell SonicWALL further extends secure mobile access capabilities to address the needs of mobile workers while elevating the protection of corporate systems and data from mobile threats.
Dell also is updating Dell Wyse Cloud Client Manager to support secure cloud-based management for additional devices, and launching a set of modular mobility consulting services for mid-market customers.
“Our latest mobility offerings and security enhancements are important steps in giving mobile employees reliable and secure access to the information and resources they need while empowering IT to bring it all together in an efficient, cost-effective manner,” said Han Chon, director for Asia Pacific and Japan, Security and Endpoint Systems Management, Dell Software.
According to the VMWare New Way of Work Study 2013 study, seven in 10 respondents in Malaysia value technological mobility in their role and 85% bring their personal computing devices to work.
As the rate of mobile device use in organizations increases, so does the need for IT to address an expanding range of device diversity issues. According to Forrester Research, employees use many different devices, from desktops (85%), laptops and netbooks (63%) to tablets (21%) and smartphones (48%).
As such, IT must embrace new support models and mobile-enabled tools to secure, manage and maintain devices that don’t fit naturally into traditional service and support structures, Dell Software said.
With the release of the Dell KACE K1000 GO app for Android and K1000 GO app for iOS devices, Dell Software claims IT administrators will be freed from the shackles of typical helpdesk and systems management support tools with mobile access to the powerful capabilities of the Dell KACE K1000 Systems Management Appliance.
The Dell KACE K1000 GO app allows IT admins to access the K1000 from their mobile device, so they can review and respond to service desk notifications while away from their PC, prioritise and expedite problem resolutions, and deploy software more easily and efficiently.
With new secure mobile access enhancements from SonicWALL, Dell Software can help customers meet demands for broader access to mission-critical applications, data and resources from a multitude of devices.
As part of Dell’s focus on ‘Connected Security,’ the latest release of the Dell SonicWALL Mobile Connect application is now pre-installed on all Windows 8.1 tablets and laptops, which extends Dell’s secure access capabilities to more mobile device and laptop platforms, including Windows, iOS and Android.
As part of delivering end-to-end mobility solutions, Dell SonicWALL Mobile Connect is pre-installed on Dell’s recently announced Venue line of tablets, which comprises four new ultrathin models designed to address the changing way people live and work.
The Mobile Connect application, in combination with the newest version of the Dell SonicWALL E-Class Secure Remote Access (SRA) for enterprise appliance, provides mobile and remote workers using managed or unmanaged smartphones, tablets or laptops with simple, policy-enforced access to critical data without compromising security.
The new E-class SRA release v10.7.0 also provides an at-a-glance dashboard to streamline management of remote access status, and simplify access to more mission-critical applications, corporate web sources, file shares and client server resources.
Dell said it is also helping organisations take advantage of the native enterprise management and secure productivity updates of i0S 7 by expanding Dell Wyse Cloud Client Manager, its cloud-based secure client management software, to include support for iOS 7 smartphones and tablets.
Additionally, the mobility management solution now will support Dell’s Android hardened devices, offering management of enterprise policies for those devices, including the ability to lock down and customise access to local and remote applications.
Dell Wyse Cloud Client Manager provides a single, intuitive console that enhances the visibility and control IT teams have over company and employee owned smartphone, tablet and client devices. Administrators can support, configure, monitor and secure devices and thin clients over the air from virtually any location, as well as manage access to company applications and content.
Mobility consulting services
For mid-market organisations that need help defining a mobility technology roadmap, Dell is launching a set of modular Mobility Consulting Services to streamline the planning process.
These services are initiated with an analysis of customer needs based on in-depth interviews across the organisation, resulting in the development of a mobility roadmap that takes into account both current and future operational landscapes.
Dell KACE systems management appliances, Dell SonicWALL Mobile Connect and Dell E-Class SRA are available through Dell channel partners. Dell Wyse Cloud Client Manager is available immediately, and interested organizations can sign up for a free 30-day trial of the solution’s full functionality online.
Malaysians are all for BYOD, but their IT depts aren't: Survey
Dell transformation to help customers transform, says senior exec
For more technology news and the latest updates, follow @dnewsasia on Twitter or Like us on Facebook.