TM’s FY2021 sees 6.4% revenue growth to US$2.75bil, declares 2021 landmark year for unifi

  • unifi revenue up 10.3% driven by fixed broadband subs, at 2.78 mil
  • Enable MyDIGITAL targets, 70% premises to have access to high speed internet

TM’s FY2021 sees 6.4% revenue growth to US$2.75bil, declares 2021 landmark year for unifi

Telekom Malaysia Bhd (TM) announced on 25th Feb its financial results for 2021 ended 31 Dec where, despite protracted impact from the ongoing pandemic, it recorded a 6.4% rise in revenue to clock in at US$2.75 billion (RM11.53 billion) from US$2.59 billion (RM10.84 billion) in 2020.

Net profit however fell nearly 12% to RM895.21 million from RM1.02 billion in 2020 hit by a 69.2% drop in Q4 to RM79.94 million from RM259.44 million in the same period of 2020.

TM attributed the drop to a RM122 million impairment of mobile assets, an accelerated depreciation that it commenced in the current quarter as well as provisions for restoration of services hit by year end floods.

[RM1 = US$0.238]

TM highlights the growth underpinned by strong growth in unifi revenue and fixed broadband subscribers (+7.8% growth over 2020), as well as in the TM Wholesale business which registered increasing data demands from hyperscalers, and international and domestic service providers.

The revenue improvement as well as continuous cost optimisation initiatives led to the increase in Earnings Before Interest and Tax (EBIT), up 6.6% YoY to RM1.71 billion in 2021, from RM1.60 billion the year before. Profit After Tax and Non-Controlling Interests (PATAMI) at RM895.2 million dipped 11.9% contributed by higher taxation including provision for Cukai Makmur, lesser interest income and forex losses, as well as impairment of TM’s mobile assets as the Group prepares itself for 5G.

Based on its steady financial position and strong Free Cash Flow generation, the Board of Directors proposed the final interim dividend at 6 sen per share, resulting in a total dividend of 13 sen per share for 2021, in line with the Group’s growth investment strategy. Dividend for FY20 was14.3 sen.

CAPEX for the year was reported at RM1.70 billion, or 14.7% of revenue, reflecting TM’s commitment to reinvest in business expansion, new growth areas and provide better experience and services for its growing base of customers. Free Cash Flow at RM2.19 billion rose 9.5% from RM2.00 billion, ensuring steady growth ahead of a demanding future.


unifi: Record-breaking revenue, total subscribers

TM declared 2021 as a landmark year for unifi, contributing to the Group’s strong performance. Overall unifi revenue grew by 10.3% driven by increased fixed broadband subscribers, with 2.78 million cumulative registered subscribers - the highest number of unifi and fixed broadband customers registered, as well as highest number of ports installed.

In addition to unifi’s drive to reduce broadband downtime to the absolute minimum for its customers, the business introduced five #unificares initiatives to refine its end-to-end customer experience, with the highlight being unifi’s 24-hour service restoration guarantee, the first of its kind in the Malaysian telecommunications industry. In its effort to support SME recovery and growth, unifi has offered more than 377,000 local SMEs special packages with complete digital ecosystem to help them to grow their business and stay competitive.


TM Wholesale (TMW): Realising 5G and Malaysia’s digital hub aspiration

TM continues to drive wholesale business for both domestic and international segments via TM Wholesale (TMW). With a strong performance last year, TMW’s revenue grew by 14.7% due to solid partnership expansion with domestic and international customers.

Domestically, TMW will continue to pursue 4G and 5G fibre infrastructure deployment as well as promoting collaboration with domestic service providers, in line with the Government’s JENDELA initiative. The 5G fibre leasing services (worth RM2 billion over 10 years) for Digital Nasional Bhd (DNB)’s 5G infrastructure needs, is a testament of TM’s commitment to infrastructure sharing in enabling excellent wireless solutions and services. TMW also recorded the highest active ports subscription for wholesale High-Speed Broadband (HSBB) access with more than 550,000 cumulative ports for Malaysian fibre broadband providers.

On the international front, TMW continues with its aspiration to become a digital hub for the ASEAN region through strategic collaborations with hyperscalers and global service providers. The year saw 190 new deals from hyperscalers and global service providers for various wholesale International Data offerings. This translated into the highest annual revenue contribution from major hyperscalers worldwide, a milestone year in building a regional hub position for Malaysia.

TM’s FY2021 sees 6.4% revenue growth to US$2.75bil, declares 2021 landmark year for unifi

TM ONE: Custom solutions and digital adoption amid a challenging landscape

TM ONE is expected to remain competitive amidst the challenging economic and business environment. This is driven by its strong value proposition of offering the end-to-end managed services and digital solutions, backed by robust digital connectivity and infrastructure.

As the only home-based Cloud Service Provider (CSP) with data sovereignty assurance, TM ONE will continue enhancing its Cloud service as a complete digital solution by embedding analytics, smart services/IoT and cybersecurity to cater for the key industry verticals.

Enterprises and public sector services are on an accelerated path to digitally transform, leveraging on cloud architecture and smart services as a foundational pillar to unlock innovation opportunities, stay resilient and maintain a competitive edge, all in line with Malaysia’s MyDIGITAL aspirations.

In becoming a trusted cloud partner, TM ONE focused its efforts in boosting proficiencies and competencies of its solution consultants, technology experts as well as international certifications. It has attained four (4) International Standard certifications (ISO/IEC) for Cloud α (pronounced as Cloud alpha) on Information Security Management System (ISMS), Personal Data Protection Act (PDPA), Business Continuity Management System (BCMS) and Cloud Specific Controls.

In promoting sustainability, TM aligns its ESG (Environmental, Social, Governance) vision and commitments to national and global aspirations. For Environmental, TM is committed to achieve carbon emission reduction by 30% in 2024, 45% by 2030 and Net-Zero emission by 2050.

On Social, TM is set to enable MyDIGITAL Blueprint 2025 targets by ensuring at least 70% of premises have access to high-speed Internet. Under Governance, TM works hand-in-hand with the Malaysian Anti-Corruption Commission (MACC) to continue upholding our zero-tolerance to any form of corruption and maintaining the highest standards of corporate governance.

TM’s FY2021 sees 6.4% revenue growth to US$2.75bil, declares 2021 landmark year for unifi

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