Paessler strengthens Asia Pacific presence with new appointments 

• Jim Lee will be responsible for channel sale management, building alliances
• Tommy Lok to assist customers in achieving goals in governance & digital transformation

Paessler, the monitoring experts for IT infrastructures and networks announced changes to their regional team to strengthen its Asia Pacific bench and accelerate its business growth across markets. 

In a statement, the organisation said joining Paessler is Jim Lee as business development manager for Asia Pacific, who will be responsible for channel sales management and building alliances. 

It said in addition, Tommy Lok has transitioned from regional manager of Technical Services to director of Technical Services for Asia Pacific,

Paessler added that the new appointments come at a time when the firm is on track to increase its presence and market share in the APAC region, providing digital transformation opportunities and solutions to the market. 

In addition to monitoring traditional IT environments, Paessler has been steadily expanding its services into telecommunications, government, education, healthcare, and industrial vertical markets with a focus on Internet of Things (IoT) and operational technology (OT) convergence.

The firm said Lee will help in driving investment and working with partners, distributors, and customers. 

With a track record in business development and channel sales management, Lee’s key responsibilities include managing the technology alliance across APAC, managing channel sales in Japan and Korea, and helping new customers discover the capabilities of PRTG, which monitors the entire IT infrastructure, it added. 

His previous experience includes IoT in APAC (Asset Management, People Management), innovating business models for promising technologies through Software as a Service (SaaS)/ Robot as a Service (RaaS) and service robotics and artificial intelligence (AI) in healthcare, hospitality, manufacturing, and advertising sectors, Paessler said.

Meanwhile, Lok has more than ten years of industry experience, spanning areas like managed service providers (MSPs), security, IT audit, and systems management products. 

With the expansion of his role which will be at a strategic level, Lok will now provide technical counsel to the sales team and assist customers in achieving their goals in the governance and monitoring of digital transformation. 

He will oversee Paessler’s PRTG Solution Architecture Design, PRTG Global Technical Support, PRTG Product Training, and PreSales in the APAC region, Pasessler said. 

Additionally, Lok also serves as a subject matter expert in various IoT, OT, and data-related topics, including digital transformation, cloud computing, IT security, business analytics, digital and cyber forensics, and big data, it added.

Helmut Binder, chief executive officer, Paessler said with the demand for specialised IT and IoT monitoring infrastructures in the region on the rise, Paessler continues to maintain an impressive growth trajectory. 

“At such a juncture, we are delighted to welcome Lee and are confident that his compelling sales and business development skills will play an important role in growing our capability in the region,” he added. 

“Moreover, the transition of Lok’s role is a testament to the strong leadership he has displayed by helping our customers transform their IT operations into efficient, highly scalable, and fully integrated network and system performance data organizations,” Binder said.