Asia Assistance launches new workforce health solution

  • Companies with over 100 staff can easily keep track of their health
  • 61% of employees trust their employers to prepare them for future of work

Asia Assistance launches new workforce health solution

In response to the current health crisis, assistance service provider Asia Assistance, together with  UK startup LiveSmart, has developed AWAKEN, an HR health and safety tool that provides organisations with a digital platform to monitor workforce health and safety. The app enables businesses with 100 staff or more to monitor employee health and wellbeing.

AWAKEN targets early detection and prevention of health-related issues by providing employees with lifestyle recommendations based on each individual's health profile, including blood type, physique, age, and any pre-existing or underlying medical conditions. The tool engages with individuals through the application dashboard by mapping out a personalised wellness plan to guide employees in their daily lives, and supporting them to make effective lifestyle changes if required.

To ensure effectiveness, a follow-up plan is set in place by AWAKEN for employers to ensure regular health assessments are carried out for all their employees. This two-pronged approach enables organisations to achieve optimum levels of productivity as the data from health assessments remain current and is automatically recorded in the application for continuous interactive monitoring and support.

Asia Assistance launches new workforce health solution“Today more than ever, employees expect their company to play a key role in their well-being. Their company is seen as a place of prevention and improvement of employees’ health. As such implementing a positive and sustainable change of behavior among coworkers has a significant long-term impact on their performance and AWAKEN is an innovative tool to support companies in this direction” explains Takumi Suzuki (pic), CEO of Asia Assistance Network.

Surveys are revealing that placing employee’s interests at the heart of business objectives have never been more important than during this pandemic - as well as setting the scene for how employers plan to look after the wellbeing of staff in the future. In fact, according to Mercer’s Engagement Index, 26% of employees in Malaysia do not feel engaged at work – one of the highest in the Asia Pacific region.

Another global Mercer 2020 survey of 34 countries found that when it comes to global talent trends this year, much of an organisation’s success depends on whether it can support its talent to grow and shape a sustainable business. And while 61% of employees trust their employers to prepare them for the future of work and look out for their wellbeing, 63% feel at risk of burnout. On top of this, just 48% of executives rank health and wellbeing as a top workforce concern, showcasing a worrying mismatch – especially when employees in a company that focuses on employee health are four times more likely to be ‘energised’ at work.

Alex Heaton, founder and CEO of LiveSmart, which he launched in 2016, in the UK, explains the increased need to corporates to refocus on employee health and well-being: “The Covid-19 pandemic has resulted in a renewed focus on health, and in particular preventive health at all levels of society. People will try to eat better, lose weight, get fitter and reduce or manage existing health risks. Employees will be looking to companies to help protect their health and well-being; how corporates react to this will be a real test. Our partnership with Asia Assistance allows us to work with Malaysian companies to provide world-class employee health and wellbeing support; benefiting individuals and business effectiveness, in the long-term.”

The easy-to-use app provides unlimited access for the whole organisation. This includes motivational content, challenges, reward schemes and access to offers and services which support a healthy lifestyle.

For Heaton, four years of consecutive growth and major partnerships with international insurance firms now sees him expanding into Asia. Realise Health Sdn Bhd is LiveSmart’s first subsidiary in Asia and will act as the business's Asian hub.

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