Amadeus, Microsoft to redefine business travellers' digital workplace

  • Introduces new booking, expense management tool, Cytric Easy
  • Plan trips, share schedules without leaving day-to-day applications 

Amadeus, Microsoft to redefine business travellers' digital workplaceDespite online collaboration and hybrid work environments that have been critical to the continued success of businesses during the pandemic, travel and expenses for corporate travel have not moved with time, says travel IT solutions specialist Amadeus.

Travelers having to use and switch between multiple platforms and apps to log-on, search, book, pay and expense, it said.

To address this, Amadeus, in partnership with Microsoft, is taking the first step in their joint vision to redefine corporate travel.

In a statement, Amadeus said its online booking and expense management tool, Cytric Travel & Expense is now embedded in Microsoft 365 and called Cytric Easy.  

Users can plan trips and share travel details with colleagues without ever leaving their day-to-day applications such as Microsoft Outlook or Microsoft Teams, thus making bookings for business travel faster and easier than ever before, it said.

Rudy Daniello, executive vice president, Amadeus Cytric Solutions, said working with Microsoft this past year, the company’s focus has been to reinvent corporate travel.  

“With Cytric now embedded into Microsoft 365, toggling between applications will become a thing of the past, leading to improved productivity, and easier compliance with travel and expense programs,” he said.

Meanwhile, Eric Bailey, global travel director for Microsoft, said this collaboration with Microsoft simplifies decades’ old processes that impact departments across finance, procurement, and travel. 

“This is just the first step in our joint vision to transform the travel and expense experience. The integration of Cytric into Microsoft 365 will make the traveler experience more fluid.

“The ability to book plane tickets or manage travel expenses without leaving everyday collaborative applications will help make the process smoother for users, making travel easier and eliminating some of the usual booking challenges" said Bailey.

Cytric Easy’s feature include:

  • One app: Search, compare, or book a hotel, flight, or car rental – without ever leaving Microsoft Teams;
  • Easy to share: The only travel and expense tool embedded into Teams with the ability to share trip information. Share in Teams chats to book the same trip as your colleagues;
  • Time saving: Minimise the time spent discussing trips with colleagues; and
  • Collaboration: Share trip components with colleagues and enjoy connecting and collaborating on trip

According to Amadeus, Outlook calendar invites will soon populate relevant data before starting the search process, such as preferred departure location, destination based on meeting location and dates. 

Additionally, flight search results will show recommended options based on flight convenience, price, and users’ preferences with the shortest, cheapest, and greenest options highlighted, it said.

Teams will send users prompts to visualise unassigned receipts, complete their expense reports, and file them on time.

All of this will be done using Microsoft’s Single Sign-On service across your workplace ecosystem to access all travel and expense needs, the company said.

This all means less disruption to the user’s workflow, and less hassle logging in and toggling between apps, the traveler just needs to login to Microsoft and they’re ready to go, it added.

The two companies will continue working together to foster collaboration and empower employees with a new hybrid way of working, it said. 


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