Alibaba Cloud launches US$30 mil Global SME Enablement Program to help SMEs weather through Covid-19

  • Program provides a support package of 12 key products, applications ends 22 June
  • Existing users can apply for product coupons; Alibaba to reach out to SME associations

Selina Yuan, president, Alibaba Cloud Intelligence International Business, speaking at the recent Digital Alibaba Cloud Day APAC that was streamed live.

Alibaba Cloud, the data intelligence side of Alibaba Group, launched a Global SME Enable Program on 23 April 2020. The program is meant to provide cloud technology relief worth more than US$30 million to new and existing small and medium enterprise (SME) customers around the world, as well as provide solutions needed to maintain business continuity amidst the COVID-19 pandemic.

New SME customers worldwide can apply for the relief between now and 22 June 2020 to start begin using a portfolio of Alibaba Cloud solutions. This consists of a support package with 12 key products that includes Elastic Compute Service (ECS), which powers cloud applications with low latency; and Object Storage Service (OSS), an encrypted service for data storage and backup in the cloud.

The program also gives users access to Alibaba Cloud Academy Courses.

Existing users can also apply for product couples during the same time period to help them expand or upgrade their cloud applications. Additionally, Alibaba Cloud will reach out to SME associations to help meet their members’ technology needs during this pandemic.

“COVID-19 has created unprecedented challenges and vulnerabilities to the global economy and especially to SMEs, who are often faced with financial constraints and limited access to technological support,” says Alibaba Cloud Intelligence International Business president Selina Yuan.

“Since its inception, Alibaba Cloud has always been committed to helping businesses of all sizes and making it easy to do business anywhere. The Alibaba Cloud Global SME Enablement Program aims to provide much needed and timely relief to SMEs so they can rapidly respond to the current crisis while speeding up their digital transformation and emerging from the current pandemic stronger and more resilient.”

The Global SME Enablement Program was announced at Alibaba Cloud’s Digital Cloud Day, an interactive one-day online conference to introduce its latest technologies and customer case studies.

More information about the Alibaba Cloud Global SME Enablement Program, can be obtained at


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