Ramco Systems deal with MAS its ‘largest single win’
By Digital News Asia March 4, 2014
- New system covers Ramco’s full suite of maintenance & engineering, HR and financial solutions
- Financial terms not disclosed, but Ramco says deal represents single largest win it has secured
MALAYSIA Airlines has signed a strategic partnership with Chennai-based IT solutions provider Ramco Systems for a suite of enterprise-wide engineering solutions that includes aircraft maintenance, maintenance service sales, operational, human resources and financial functions.
The suite will serve the entire engineering functions for the Malaysia Airlines (MAS) group including Firefly, MASwings and MASkargo, and also support its MAS’ Maintenance, Repair and Overhaul (MRO) services, Ramco Systems said in a statement.
Financial terms were not disclosed, but Ramco said the deal represents the single largest win it has secured and will bring the total number of aircraft it serves to over 2,250 worldwide.
The deal includes a five-year managed services component in which Ramco will undertake a portion of engineering-related IT functions.
The solution would allow Malaysia Airlines to operate state-of-the-art aviation business processes to improve and optimise fleet management and give advance updates on MRO and engineering matters, facilitating decision-making on both desktop and mobile devices, Ramco said.
“We look forward to achieving a higher level of efficiency with the Ramco MRO enterprise solution to change the way our engineering and maintenance operations works,” said MAS group chief executive officer Ahmad Jauhari Yahya.
“By integrating business processes and people, our E&M operations will become a more connected organisation,” he added.
With the aviation industry facing intense competition and pressure on yields, MAS is transforming a suite of critical functions from the tarmac to the corporate HQ, Ramco said.
MAS opted to include Ramco’s powerful integrated solutions for service sales contract management, maintenance and engineering, procurement, advanced planning and optimisation, advanced reliability and Loadable Software Aircraft Parts (LSAP).
Ramco’s web-centric solution can be installed on MAS’ on-site infrastructure as well as on the cloud. This will allow the carrier to expand and accommodate changing business processes, without a high initial investment, the IT company said.
Backed by more than 350 R&D staff, Ramco said its aviation IT solutions are now used by more than 60 customers across the world to optimize operations and reduce overhead costs, to manage inventory more effectively, increase aircraft availability, reduce AOG (aircraft on ground), and control operations on a business-for-profit basis.
“Our partnership with Malaysia Airlines is a major milestone and a strong endorsement of the immense effort that Ramco has invested to develop a suite of solutions which have been used by some of the largest carriers in the world,” said Ramco Systems chief executive officer Virender Aggarwal.
“From the cockpit to the tarmac and the hangar, Malaysia’s engineering and MRO operations can now be integrated more effectively, while several corporate functions such as human resources, payroll and optimisation, can be streamlined more intelligently, as well as prepare for future expansion – all these with significant cost savings,” he claimed.
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