Garuda introduces WiFi on its B777-300ER aircraft
By Digital News Asia October 8, 2013
- Available to all passengers, but complimentary for First Class passengers
- Can only be accessed when the aircraft is cruising above 10.000 ft however
GARUDA Indonesia has introduced an ‘Inflight Connectivity’ service on board all Boeing 777-300ER flights the airline operates, starting on Oct 2.
Garuda Indonesia passengers in all classes – from first to economy – will be able to access the Internet via WiFi throughout their flight, the airline said in a statement.
The Inflight Connectivity service can only be accessed when the aircraft is cruising above 10.000 ft, as per aviation regulations. Passengers may not access the connection while the aircraft is taxiing, taking off or landing.
“Inflight Connectivity is part of the airline's commitment to always improve service to its customers, especially on the medium- and long range routes served by Garuda Indonesia,” said its director of services Faik Fahmi.
“We hope this service will benefit our customers even more because now they can still conduct business from the sky,” he added.
First Class passengers will enjoy the WiFi access as a complimentary service, while passengers in Executive and Economy can get it during the flight after first completing payment by credit card or purchasing a voucher in the amount of US$11.95 for a one-hour unlimited browsing package or US$21.95 for 24 hours unlimited.
The Inflight Connectivity service is currently only available to B777-300 ER passengers. However, Garuda Indonesia will gradually introduce the same service on board the A330-200 and A330-300 aircraft that operate on both its domestic and international routes.
The service comes from a joint cooperation between Garuda Indonesia and PT Telekomunikasi Indonesia (Telkom), with the latter acting as the Internet service provider on board Garuda Indonesia's aircraft in accordance with a licence issued by the Ministry of Communication and Information of the Republic of Indonesia.
“We believe that this cooperation will enhance the synergy between Garuda Indonesia and Telkom,” said Telkom’s director of enterprise business Muhammad Awaluddin.
Garuda Indonesia will receive four of the total of 10 Boeing 777-300ER aircraft it purchased, this year. Three more airplanes are scheduled to arrive in 2014 and a further three in 2015.
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