MDEC’s Business Continuity plan kicks in to deal with Covid-19 Threat

  • Work-From-Home & Alternative Work Arrangement guidelines introduced
  • Various digital tools, remote working platforms to connect external stakeholders

MDEC’s Business Continuity plan kicks in to deal with Covid-19 Threat

Following the announcement by Muhyiddin Yassin, Prime Minister of Malaysia, on 16th March 2020 to address the Covid-19 threat faced by the country, the Malaysia Digital Economy Corporation (MDEC) has immediately activated its Business Continuity Management (BCM) plan and implemented a special working arrangement for its employees.

Effective 18th to 31st March 2020, MDEC will implement a Work-From-Home (WFH) arrangement supported by Alternative Work Arrangement (AWA) guidelines for all employees.

To ensure minimal disruptions to its operations, MDEC has introduced digital tools and technologies such as video and tele-conferencing, remote working collaborative platforms and online customer experience to connect with all external stakeholders as well as between its employees.

For those employees who are required to be physically present in the office, MDEC has already taken the necessary steps to ensure their health and welfare is taken into consideration while they are at their workplace.

MDEC has also launched a campaign to raise awareness and mitigate against the spread of the Covid-19 threat with a series of short videos across its social media channels that encourage a digital approach to combat Covid-19.

These WFH measures follow precautionary actions taken earlier as follows:

  • Installed multiple hand sanitizer stations within all MDEC premises.
  • All visitors to undergo body temperature scan at the point of entry.
  • Intensified hygiene awareness among employees.
  • Daily frequent cleaning and sanitization of common/public areas.
  • International travel restrictions.
  • For employees who have travelled or transited through the high-risk countries in the past 2 weeks are required to self-distance and work remotely for two weeks from the date of return.
  • The above also applies if there was “close contact” with anyone who has visited these countries recently.

While these new measures are in place, MDEC will take every effort to operate with minimal disruptions. However, MDEC will continue to monitor the situation closely and urge the digital economy stakeholders and the Malaysian public to follow the guidance of the Ministry of Health.

The well-being and safety of our employees and stakeholders remain our top priority. MDEC reiterates that all employee benefits will continue to be in force. For more information and updates, please visit or follow us on:


Twitter: @mymdec

Keyword(s) :
Author Name :
Download Digerati50 2020-2021 PDF

Digerati50 2020-2021

Get and download a digital copy of Digerati50 2020-2021