Fluke’s new SaaS gives real-time monitoring of apps, platforms and infra

• IT gets the end-to-end visibility needed to rapidly pinpoint and resolve problems
• TruView Live uses active test sensor called a Pulse, three different types available

FLUKE Networks has introduced TruView Live, a new Software-as-a-Service (SaaS) offering that it said provides real-time monitoring of applications, platforms and infrastructure delivered as a service.
 
Using TruView Live, IT teams can gain the end-to-end visibility needed to rapidly pinpoint and resolve problems, deliver an optimal end-user experience and ensure their organisations realise the full value of cloud services, the company said in a statement.
 
TruView Live is the newest addition to Fluke Networks’ Borderless Enterprise product portfolio, it added.
 
In its statement, the company said the increasing use of business-critical cloud applications to drive innovation and agility has come at a cost to the enterprises adopting them: A lack of complete visibility into network and application performance, which leads to increased potential for a poor end-user experience.
 
Eighty-two percent of enterprises have a hybrid cloud strategy today, up from 74% in 2014, it said, citing the recent State of the Cloud Report report from RightScale.
 
As more data and applications move to the cloud, delivering positive end-user experiences has become more difficult – and more expensive, Fluke Networks said.
 
Roughly 60% of availability and performance errors are the result of misconfigurations by IT, and the average network outage costs US$7,900 per minute, it added, citing Enterprise Management Associates’ Monitoring IT for Real-time Operational Performance and Ponemon Institute’s Cost of Data Center Outages respectively.
 
The loss of control and revenue dictates a new approach to measuring network and application performance that can accommodate applications that reside on premise or in the cloud, the company said.
 
“The popularity of cloud-based applications like Office365 and Salesforce.com, and the emergence of ‘Shadow IT,’ mean it’s far more challenging for IT leaders to gain visibility and assert influence over the entire IT infrastructure,” said Amit Rao, senior director for business development at Fluke Networks.
 
“As enterprise IT evolves from a service provider to a value provider, IT organisations have a valuable opportunity to demonstrate their worth by focusing on the end-user experience as a key performance indicator.
 
“TruView Live gives IT the ability to do exactly that by bridging the divide between the data centre and the cloud, giving IT end-to-end visibility of their networks once again,” he added.
 
Designed to operate either independently or in conjunction with Fluke Networks’ existing portfolio of network and application performance solutions, TruView Live is easy to install and needs no specialised knowledge or training, the company claimed.
 
With TruView Live, IT administrators can:

• Monitor end-to-end availability and performance of networks in real time with a single dashboard;

• Receive alerts and set performance thresholds to resolve issues before they become a user issue;

• Isolate problems and proactively respond to keep the business productive; and

• Produce accurate reporting of SaaS performance and SLAs (service-level agreements) to management as needed.

TruView Live gathers information and monitors application availability and performance via an active test sensor called a Pulse.
 
There are three types of Pulse, which can be used in any combination:

• TruView Pulse: A small, plug-and-play, active test micro-appliance that connects directly to the network on any Ethernet port. Because of its agentless architecture, system administrators can plug TruView Pulse into wiring closets, subnets, or anywhere in the data centre itself. TruView Pulses sell at a US$299 introductory price.
   
• Virtual Pulse: Free, downloadable software for Windows and Linux, ‘Software Pulses’ enable test commencement in just a few minutes – even on user laptops, which is especially useful for IT administrators when they need immediate real-time monitoring due to a user having problems at a remote location.
   
• Global Pulse: A Pulse hosted in the cloud in several locations worldwide, a Global Pulse has the same monitoring capability of a TruView Pulse or Virtual Pulse and provides an external third-party reference to help triangulate the location of connectivity and performance issues. A Global Pulse can be deployed with the click of a button and requires no software download or hardware deployment.

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