Enterprise spending driven by modernisation, digital transformation

  • Malaysian enterprise application spending to grow 12.2%
  • Highest growth in marketing, e-commerce and advanced analytics software
Enterprise spending driven by modernisation, digital transformation

GLOBAL spending on enterprise application software will grow 7.5% to reach US$149.9 billion in 2015, increasing to more than US$201 billion in 2019, according to the latest forecast from Gartner Inc.
Malaysia spending will grow 12.2% to reach RM1.6 billion (US$377 million at current rates) in 2015.
Long-term growth in spending will be driven primarily by modernisation, functional expansion, and digital transformation projects, the research and analyst firm said in a statement.
In Gartner’s definition, enterprise application software includes content, communication, and collaboration software; CRM (customer relationship management) software; digital and content creation software, ERP (enterprise resource planning) software; office suites; project and portfolio management; and SCM (supply chain management) software.
Enterprise spending driven by modernisation, digital transformation“The majority of spending is going towards modernising, functionally expanding or substituting long-standing business and office applications with cloud-based Software-as-a-Service,” said Bianca Granetto (pic), research director at Gartner.
“Projects have been approved and budgeted for, often over a multiyear period, meaning the pace of spending and adoption isn't subject to any impending urgency,” she added.
The market subsegments showing the highest growth during the forecast period of 2014 through 2019 will be marketing, e-commerce and advanced analytics software, Gartner said in its statement.
The company has identified a number of key trends in the application software market that affect the spending forecast:
Modernisation of core enterprise applications
In a recent Gartner survey, 45% of respondents with knowledge of their organisation’s software strategy indicated that one of the current top five IT project priorities is “application modernisation of installed on-premises core enterprise applications,” and a further 41% indicated that “extending capabilities of core enterprise applications” is a top five priority.
Transitioning to new consumption models
As subscription-based alternatives and particularly Software-as-a-Service (SaaS) are being adopted by organisations, a more predictable revenue pattern will emerge.
A recent Gartner survey shows that alternative consumption models to traditional on-premises licences are accounting for more than 50% of new software implementations –  these include SaaS, hosted licence, on-premises subscriptions, and open source.
Rise of digital-business-related market dynamics
Competing successfully in the digital industrial economy is rapidly becoming a leading strategic imperative for businesses all around the world, Gartner said.
This shift in business priority and focus brings a new perspective regarding applications. For example, the need to compete on an increasingly global scale stimulates enhancement, rationalisation and re-engineering of supply chains, leading companies to modernise their supply chain system or adopt the latest supply chain management applications.
Extending or replacing human capital management systems with SaaS
Gartner predicts that by 2019, approximately 28% of installed human capital management systems globally will be SaaS-based, up from 13% in 2014.
The inflection point globally will occur over the next five years as organisations replace their current systems or extend their current systems with SaaS-based solutions.
However, there are wide variations beneath the global average penetration rates, with early adopting regions such as North America already at 19% in 2014 (projected to be 34% in 2019) while the Middle East and North Africa are still at the very early stages of SaaS penetration, with only 4% of the installed base using SaaS as the deployment model.
Application purchases will increasingly be build, not buy
Gartner predicts that by 2020, 75% of application purchases supporting digital business will be ‘build,’ not ‘buy.’
Gartner’s research shows that many organisations already favour a new kind of ‘build’ that does not include out-of-the-box solutions, but instead is a combination of application components that are differentiated, innovative and not standard software or software with professional services (for customisation and integration requirements), or solutions that are increasingly sourced from startups, disrupters or specialised local providers.
Cloud office tipping point
Gartner estimates that during 2015, 15% of business users are provisioned, in whole or in part, with office system capabilities from the cloud, and expects this to grow to around 60% by 2020.
Since mid-2014, Gartner has seen a sharp acceleration in client inquiries regarding cloud office adoption.
From a revenue growth perspective, the widespread move from on-premises to cloud office will disrupt the traditional revenue flow as more organisations pay smaller increments over a longer period of time.
Advanced analytics adoption to grow
Gartner predicts that by 2020, more than 75% of organisations will deploy advanced analytics as part of a platform or analytics application to improve business decision-making.
Companies are accelerating the shift in focus of their investments from measurement to analysis, forecasting and optimisation. Deployment of advanced analytics technologies will become critical to achieving those aims.
CRM continues shift to the cloud

Enterprise spending driven by modernisation, digital transformation

In North America, adoption of CRM via the cloud has become commonplace with organisations increasingly utilising a hybrid model of on-premises and cloud products.
However, SaaS adoption in some emerging regions is heavily constrained by network and data centre infrastructure, government regulations on customer data moving across borders, and the lack of local-language SaaS/cloud offerings.
Build-out of data centres by vendors and investment in local-language offerings are now on the rise and will begin to bear fruit.
Gartner predicts that by 2020, about a quarter of organisations in emerging regions will run their core CRM systems in the cloud, up from around 10% in 2012.
Related Stories:
The 6 laws of digital transformation, according to SingPost
Axiata’s bumpy IT transformation programme: Lessons learnt
GST to boost Malaysia’s enterprise software market: IDC
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