Nomad opts for Fuji Xerox document imaging and workflow system
By Digital News Asia January 16, 2013
- Project to improve document management services for tenants to go live Feb 1
- Customers to benefit from faster and secure cost management technology
THE Nomad Offices, which provides serviced offices, has announced a project to improve the document management services for its tenants in partnership with Fuji Xerox Asia Pacific Malaysia Operations.
The Nomad Offices previously relied on a semi-auto approach for all its document management’s account processing. In June 2012, it started developing a Business Centre System (BCS) to centralize its communication server to one location, as well as deploy voice mobility and unified communications.
The collaboration with Fuji Xerox aims to create a single interface for The Nomad Offices administrator to subscribe new tenants, and upload their information into its ApeosWare Management Services (AWMS) server, which will be integrated into BCS.
The integration will enable new tenants to immediately use the facilities provided in the serviced offices. The project will greatly improve The Nomad Offices’ delivery of services to its tenants as it improves the company’s operational and process efficiencies in an economical and productive way, Fuji Xerox said in a statement.
“Previously, much time and effort were spent on re-processing incomplete forms, causing delays to the customer and higher costs,” said Charles Francis, senior manager of Group ICT at The Nomad Group.
“This is less of an issue today, as the entire process has been re-engineered and automated. The new process will be more efficient as downtime will be greatly improved, hence The Nomad Offices’ tenants will benefit with higher quality of services,” he added.
The new project will seek to completely eliminate the existing semi-manual process as they will be directly updated through the BCS interface. Customers will benefit from a faster and secure cost management technology.
Furthermore, Fuji Xerox’s cost management solutions are also expected to enhance productivity and paper usage resulting in a gradual shift towards a paperless office environment, the two companies claimed.
Sunil Gupta, president of Fuji Xerox Asia Pacific Malaysia Operations, said: “We are proud of our collaboration with The Nomad Offices … which … has put forth a strong vision and commitment to enable operational efficiencies and contribute to business growth for our partners.”
The Nomad Offices’ project with Fuji Xerox Asia Pacific Malaysia Operations aims to go live on Feb 1, 2013.
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