Indonesia offers huge potential for the use of cloud and data centres in both the government and private sectors.
Security company introduces new range of solutions that aim to nip breaches in the bud.
Most Singaporeans will be more loyal to organisations that make the customer service experience more seamless, less painful and hassle-free Whilst quality customer service from a contact centre is key, it is also important to remember that not every query will need a live-agent response
The event showcased talks by women and offered a hands-on workshop as well as networking opportunities.
Ninety percent of organisations have migrated critical applications and IT infrastructure over the past year.
Management of the hybrid IT environment (41% of respondents) is one of the top three challenges in deployment.
They face a challenging environment in 2017 because of a significant increase in organisational revenue expectations and an overall lack of skills in all areas.
Organisations face the need to transform while steering past heightening economic pressures.
SMEs across the Asia Pacific region in general are lagging in their employees’ expectations to be more productive, collaborative and innovative.
Once misunderstood and feared to be an untrustworthy way of consuming IT services because it was thought to be unreliable, unsecured and too complex to manage, the cloud is today the basis of agile services that are being rolled out by enterprises that are forward thinking.