Omni-Channel

Yunnie Marzuki
Jun 15, 2017

Seeks to be a medium to help Indonesian e-commerce grow.

Anushia Kandasivam
Jun 09, 2017

A symbiotic online-offline relationship drives startup to sustainability and profitability.

Digital News Asia
Apr 07, 2016

goSwiff has launched a new line of business to support mobile network operators (MNOs) in omni-channel payments.

Lum Ka Kay
Mar 01, 2016

Eye Port has developed Trendy County, an omni-channel platform that intends to disrupt the retail sector with automated stores placed at high-traffic locations such as airports and universities.

Digital News Asia
Feb 25, 2016

Nearly eight out of every 10 respondents in a South-East Asian survey on changing consumer behavior indicated they would stop doing business with a company after a bad experience

Karamjit Singh
Feb 19, 2016

E-commerce and spectrum news in the region grabbed Karamjit Singh’s attention as Japanese players struggle, brick-and-mortar Indonesian players go online, and Singapore’s telco regulator shows its Malaysian counterpart how it’s done.

Benjamin Cher
Feb 16, 2016

Digital transformation is not just about going mobile or boosting your consumer-facing apps, it’s about integrating the front- and back-end, says an Oracle exec.

Benjamin Cher
Jan 22, 2016

The e-commerce boom in Asia has benefited not just customers but also payment gateway providers, writes Benjamin Cher.

Digital News Asia
Oct 22, 2015

The robot invasion is set to intensify next year, in both the enterprise and consumer space, according to Gartner Inc’s top predictions for IT organisations and users for 2016 and beyond.

Ervina Anggraini
Oct 19, 2015

The new paradigm of customer experience, and Indonesia’s increasingly dense smartphone penetration rate, prompted Arie Nasution to cofound Bulp Indonesia, which has developed an Android app that allows consumers to channel their feedback to businesses.

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