Customers are to update their contact details to receive their e-bill on time.
Telco takes challenges in stride and offers more value to customers.
Stiffer competition, higher costs and tighter regulations push the telco to take up strategic initiatives to overcome business challenges.
TM plans to introduce usage based pricing within the next 2 to 3 years, feels higher speeds will lead to higher usage of value added services.
Telekom Malaysia has launched its 100Mbps Unifi plan that it hopes will allow customers to enjoy its service more than ever. But will they fork out the premium for the service, ponders Goh Thean Eu?
TM is postponing the rollout of e-billing as the default payment method for its Streamyx and UniFi broadband customers from January to July 2016.
Telekom Malaysia has announced two new broadband packages, saying this was in support of the Malaysian Government’s call to boost broadband adoption.
Telekom Malaysia said its high\-speed broadband (HSBB) service UniFi has surpassed the 500,000-subscriber mark, ahead of its third anniversary in March.
TM has introduced a faster 8Mbps bandwidth for Streamyx, on top of its existing 1Mbps, 2Mbps and 4Mbps packages, as well as new business broadband packages.