Unified Communications

Unified communications vision takes shape at Unified Inbox
With Unified Inbox, entrepreneur Toby Ruckert wants to change the way people manage disparate communications streams with his mission to create the utlimate intelligent personal assistant for digital lives. Gabey Goh has the story.
UC&C markets continue strong growth in SEA: IDC
Market shares of major Unified Communications & Collaboration (UC&C) vendors in South-East Asia have inched up 5.7% to US$221.2 million in H2 2013 (second half of 2013), compared to H1 2013 (first half of 2013), according to IDC Asia/Pacific's Semiannual Collaborations and Video Tracker report.
Sonus Networks growth to be driven by mobile Internet, acquisition
Sonus Networks Inc, a supplier of Session Initiation Protocol-based communications equipment, expects another growth year in 2014, partly backed by the increasing adoption of the mobile Internet.
Why it's time for global collaboration
When it comes to getting the most out of your workforce via communications and collaboration tools, the problem lies in its highly fragmentated state across an orgnisation's network. Anthony Bartolo of Tata Communications advocates embracing open APIs to get the perfect fit.
Avaya out to double mid-market business in APAC this year
Avaya aims to double its mid-market revenue in Asia Pacific this year, thanks to a suite of new solutions specially designed for the segment.
Embrace API development to boost UC: Tata Communications
Demand for UC tools, especially notably contact centre and video-conferencing, to rise in coming months Embracing power of APIs could potentially open up company’s ecosystem to untapped crucial resources
Malaysia’s UC&C market plunges 14.5% in first half of 2013: IDC
Malaysia's unified communication and collaboration (UC&C) market recorded US$35.6 million in factory revenue terms for the first half of 2013 (1H13), down 14.5% from the same period in 2012, according to IDC.
Avaya unveils new business collaboration software and services
Avaya has unveiled a set of new software and cloud-based services that it said were designed to transform the way organisations work.
DKSH arms its healthcare services unit with Cisco tech
DKSH Malaysia, which describes itself as a ‘market expansion services provider,’ has implemented Cisco Unified Contact Center Express solutions to enhance the customer service experience for its Business Unit Healthcare.
French firm Arkadin to provide Tata’s jamvee conferencing solution in APAC
Tata Communications has announced an agreement with collaboration service provider Arkadin where the latter will become the official Asia Pacific provider of Tata Communications’ recently launched jamvee conferencing solution.
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