TM said it regularly engages with the MCMC to update the agency on its customer experience initiatives, which it said, it is committed to enhancing.
The primary focus is in expanding Malaysia’s high speed broadband coverage.
Revenue is 2.7% lower from RM5.94 billion in the corresponding period last year.
Customers are to update their contact details to receive their e-bill on time.
Karamjit Singh ponders on the question of where the Malaysian government stands when it comes to innovation and disruptive business models.
Telco takes challenges in stride and offers more value to customers.
Stiffer competition, higher costs and tighter regulations push the telco to take up strategic initiatives to overcome business challenges.
Fall is due to a decline in voice, data and other telecommunication-related services.
Industry service revenue will be flat or decline by low single digits in 2018, says research house.
Telekom Malaysia announces its Q2 2017 results and 1H2017 performance vs the same period in 2016.