Outsourcing Malaysia said it would be working together with Multimedia Development Corporation (MDeC) and Talent Corporation Malaysia to train university graduates to boost their employability in the Shared Services and Outsourcing (SSO) industry.
Outsourcing Malaysia, Setia Haruman Sdn Bhd and i2M Ventures Sdn Bhd (i2M) have formed an ‘institutional partnership’ to help grow the outsourcing ecosystem in the country.
Digital News Asia (DNA) continues a weekly series that profiles the top 50 influencers, movers and shakers who are helping shape Malaysia’s Digital Economy. These articles are from Digerati50, a special print publication released in January 2014. For information on customised reprints of Digerati50, email [email protected].
The two-day Talent Conference organised by MDeC was designed to educate and reinforce to HR professionals on the need to develop and upskill their talent, rather than rely on the Government to be their ‘training factory.’ Karamjit Singh reports.
Malaysia’s outsourcing industry saw revenue from overseas outsourcing opportunities and projects going up 27% to RM1.59 billion (US$499.6 million) in 2013 from RM1.25 billion (US$392.8 million) in 2012, according to Outsourcing Malaysia.
In his last press conference as MDeC CEO, Badlisham Ghazali expresses confidence that its strategy of quality growth is the right one for Malaysia.
Is the Customer Relationship Management and Contact Centre Association of Malaysia about to become marginalised? DNA founder Karamjit Singh looks at the issue.
IBM has officially launched its new Global Delivery Centre (GDC) in Cyberjaya, its 21st shared services centre in Malaysia and the latest addition to the US tech giant’s network of service delivery hubs in 20 countries that provide business processing and IT services capabilities to clients worldwide.
Companies in the shared services and outsourcing sector seem to be doing well, with existing players expanding and 56 new companies having opened up last year. The job opportunities are there in abundance, yet somehow fresh graduates are missing out on the opportunities that await them in the sector.
Industry veteran Michael Warren has gone back to his original role at national ICT custodian Multimedia Development Corporation (MDeC) after a three-month stint heading Fujitsu Ltd’s Malaysian operations.