Offers free data roaming with selected plans and 500Mbps nationwide speeds.
Focusing on the overall customer experience is the key value proposition Celcom Axiata Bhd hopes to nail down as it fights to regain some of the almost 3 million customers it lost over the past 2 years.
Seven-country survey shows Malaysians are leaders in mobile communication Young Malaysian smartphone users ‘most eager’ for Internet communication
Continuing our Telco Deep Dive series, Goh Thean Eu looks at the leadership changes in Malaysia’s mobile space, with jostling over prepaid and postpaid customers, even as SMS revenue plunged.
It’s no secret that one of Google’s missions in life is to organize the world's information and make it universally accessible and useful for all. But unbeknownst to many, Google has another ambitious aim – that of getting another billion people online, especially from developing nations.
The financial services, telecommunications and utilities industries are facing new challenges and threats in their customer relationship management (CRM) models, as their customer bases become more informed and demand better levels of service, says an industry player.