The retail landscape is undergoing a major transformation and retailers that don’t make fundamental changes will at best continue to lose market share, or at worst, will simply disappear, writes Scott Gillies of Manhattan Associates.
Samsung Malaysia Electronics has officially opened its first Samsung Premium Care & Experience Centre in Malaysia, at Wisma Bentley Music, Mutiara Damansara, Petaling Jaya.
Oracle has introduced Oracle Retail version 14, claiming that its enhanced suite of retail solutions would enable relevant customer engagements across various touchpoints.
SAM’s Groceria, a premium urban grocer that recently launched in the northern Malaysian state of Penang, has partnered with Motorola Solutions to implement a personal shopping system called Sam’s Self Scan.
Epicor Software Corporation, which provides business software solutions for manufacturing, distribution, retail and services organisations, has signed a partnership with CyberM Information Technology Limited.
Cuscapi Berhad, which provides technology for the hospitality and retail industries, has reported a 22.14% growth in its group revenue to RM 14.38 million for the current financial quarter ended June 30, 2013 compared to the first quarter of 2013, due largely to better contributions from its China operations.
The Malaysian retail market is estimated to enjoy 6.4% growth this year, a jump up from the RM88 billion in transaction volume recorded in 2012. However to fully capitalise on growth opportunities, retailers should embrace new trends such as the rising use of mobile platforms to reach out to and retain consumers.
Oracle Corporation has launched Oracle Retail Allocation, which it said would help retailers improve customer experience and increase inventory sell-through.
Retailing in the connected world is about understanding the impact of mobile, online and social media – or ‘omnichannel’ retailing, writes Motorola Solutions' Anand J. Mehta.
NEC Corporation of Malaysia has officially launched the Regional Retail Business Support Centre (RBSC) in Kuala Lumpur, which showcases its retail and business solutions.