CES 2016 showed more ‘me-too’ evolution rather than real revolution, writes Rob Gallagher of Ovum.
Each year, organisations increase spending on cybersecurity protection to keep their businesses, their data and their users’ data safe.
Most governments have already picked the low-hanging fruit of single-function ‘fix my pothole’ applications, and will need to stretch higher to deliver integrated, citizen-focused services, according to global analyst firm Ovum.
According to new research by Ovum looking at fixed-line consumer broadband, the best consumer experience is supported by three key factors: A download speed of at least 10Mbps; a stable and reliable network that delivers content with a wait time of no more than three seconds; and outstanding customer service that can resolve most customer issues at the first point of contact.
The global enterprise mobility management (EMM) software market will grow nearly fourfold by 2019, according to Ovum’s latest market size and forecast report.
Utilising big data analytics to personalise the customer experience will be crucial for telcos to manage customer churn and improve loyalty, according to UK-based research and analyst firm Ovum.
Most of the growth in the smartphone market will come from the sale of sub-US$100 devices in developing as well as developed countries. This price tier will represent more than 40% of global smartphone sales by 2020, up from 13% in 2014, Ovum said.
The revenue generated each year by digital consumer publishing – the electronic versions of books, magazines, and newspapers – will grow to US$74 billion in 2019, up from US$41 billion in 2015 which is a compound annual growth (CAGR) rate of 13%, according to a new forecast by Ovum.
While no business model disruptions have happened to mobile operators due to LTE, an Ovum analyst expects to see developments in WiFi Calling before the year is out, describing the race to connect everyone on the planet to the Internet as “quite crazy.”
Realignment has to happen this year; three possible permutations Spectrum management needs more transparency, urgency