Research firm Ovum has forecast that social messaging apps will cost operators US$32.6 billion in 2013, growing to over US$86 billion in 2020, with pace in the space picking up this year.
Amid the glitzy array of smartphone and tablet announcements made in the first few days of the Mobile World Congress (MWC), there were other industry issues debated, albeit more inconspicuously, within the halls of the Fira Gran Via – issues that could threaten disruption in today’s fast growing mobile-dominated world.
Consumers can choose how they want to communicate and it may not be via a telco service. OTT (Over The Top) platforms will hit telco core services such as SMS revenues, Frost & Sullivan said in its annual review of key ICT trends in the region.
Traditional fixed-line operators must learn to co-exist peacefully with their over-the-top (OTT) counterparts, especially in an increasing data-centric world.