Network Quality

Digi shines in MCMC star rating award 2018, winning 3 of 8 categories
Recognises outstanding services as well as to instill a culture of quality excellence 4 parameters used to pick winners including customer satisfaction and network investment
Week in Review: Broadband powers an incumbent telco past voice, finally
Seven years after launching, Telekom Malaysia’s high speed broadband revenue eclipses voice, while Axiata Group gets ready to be aggressive with Celcom.
Fragile balance in telco industry: Morten Lundal
In Pt 2 of his conversation with Karamjit Singh, Maxis CEO Morten Lundal talks about the challenge the next group of telco CEOs will face.
Should I stay or should I go? 5 reasons customers churn
As network quality improves, mobile subscribers globally are placing more importance on customer service and value when choosing an operator, according to Nokia’s 2016 Acquisition and Retention study.
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Download Digerati50 2020-2021 PDF

Digerati50 2020-2021

Get and download a digital copy of Digerati50 2020-2021