Michael Philpott

Consumer broadband: 10Mbps is the bare minimum
According to new research by Ovum looking at fixed-line consumer broadband, the best consumer experience is supported by three key factors: A download speed of at least 10Mbps; a stable and reliable network that delivers content with a wait time of no more than three seconds; and outstanding customer service that can resolve most customer issues at the first point of contact.
Download Digerati50 2020-2021 PDF

Digerati50 2020-2021

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