Have line of sight of end to end process flow of organizations Executives who function in silos risk being replaceable, process knowledge key
Founders of Global Business Services companies, Brandt International and Nityo Infotech Corp believe Malaysia is ready for synergistic M&A activity.
While the global and national economy continues to face various external pressures, the GBS industry is likely to buck the trend and register stronger growth in 2017.
This year’s Smart Sourcing Summit organised by Outsourcing Malaysia considered the subject of disruption within the realm of the Global Business Services industry.
The GBS sector is growing and Malaysia can benefit from this, but only if it can produce enough skilled workers to meet demand, noted Outsourcing Malaysia.
The latest speaker to join the stellar cast at the What’s Next conference, Bobby Varanasi, contends that disruption isn’t about or because of technology, writes Karamjit Singh.
Standard Chartered Group said it would invest US$30 million into its global technology and operations hub in Malaysia, Scope International Sdn Bhd.
ACCA has launched its Global Business Services Qualifications, and announced two separate collaborations with MDEC and TalentCorp aimed at building the talent pipeline in the shared services sector.
Who will be at risk from the increasing digitisation of work, and what can be done to make one more valuable and relevant? Karamjit Singh discusses that with Freda Liu, and still got in four other talking points … and a 90-second song!
After playing a facilitating role to attract businesses to invest in the SSO sector in Iskandar Puteri over the past three years, i2M Ventures Sdn Bhd is now all set to play a more active role in growing the ecosystem.