The top business and technology priorities for chief information officers (CIOs) in Asia have for the first time become exactly aligned with those suggested by their counterparts in the worldwide region, according to data from the latest Gartner CIO Survey for 2012.
Asia Pacific personal computer shipments totaled 30.3 million units in the second quarter of 2012, a 2.6% decline compared with the same quarter in 2011, according to Gartner. The most notable decline came from China’s PC market at 5.4%, marking its first year-on-year negative growth ever.
Worldwide sales of mobile phones to end-users was at 419 million units in the second quarter of 2012, a 2.3% decline from the second quarter of 2011, according to Gartner Inc. Smartphone sales accounted for 36.7% of total mobile phone sales and grew 42.7% in the same period.
As familiarity with social media grows, customer expectations about how organizations will use these channels are evolving, according to research firm Gartner. By 2014, organizations that refuse to communicate with customers by social media will face the same level of wrath from customers as those that ignore today’s basic expectation that they will respond to emails and phone calls.
Global social media revenue is forecast to reach US$16.9 billion in 2012, up 43.1% from the 2011 revenue of US$11.8 billion, according to Gartner Inc. Advertising is, and will continue to be, the largest contributor to overall social media revenue and is projected to total US$8.8 billion in 2012, while social gaming revenue more than doubled between 2010 and 2011 and is expected to reach US$6.2 billion in 2012.
Worldwide IT spending is on pace to reach US$3.6 trillion in 2012, a 3% increase from 2011 spending of US$3.5 trillion, according to the latest outlook by Gartner Inc, whose IT spending outlook has been revised up slightly from the 2.5% projection last quarter.
CIOs and IT leaders must address three key implications of the “post-PC” era as workforces and consumers increasingly access IT applications and content through mobile devices, according to Gartner.
If your organization’s IT policy is three years old or more, it is time to put it to pasture and formulate one that recognizes and accommodates the “Bring Your Own Device” trend, new research indicates.About 82% of Malaysian employees surveyed bring their own devices to work, and while 91% say their company is aware of this, 69% say their company’s IT department does not provide any support.