Frost & Sullivan
Virtualisation and the popularity of cloud computing have thrown up numerous challenges for enterprise networks, with threat exposure being one of them. The spurt in security requirements saw the Asia Pacific network security market grow by 5.7% in 2012 year-on-year and 7% quarter-on-quarter in Q2 2012.
While 2012 was a subdued year for the Asia Pacific contact centre applications market, steady growth is expected after 2013 as the region shakes off the lingering effects of the global economic downturn, says Frost & Sullivan.
Biometric technology has gradually gained prominence across both government and commercial sectors, but it is the former that offers the most promising growth opportunities, writes Ram Ravi of Frost & Sullivan.
The Malaysian market for Remote Patient Monitoring (RPM) equipment is expected to grow at a compound annual growth rate (CAGR) of 7.6% between 2012 and 2017 to reach an estimated market value of US$33.9 billion at the end of the forecast period, according to Frost & Sullivan.
The Asia Pacific contact centre analytics market is well set to grow at a CAGR of 13.8% to reach US$159.8 million by 2018 due to excellent growth drivers that are present in regional markets, says Frost & Sullivan.
The Asean cloud computing market is full of opportunities for both local and regional telcos. With increasing market awareness and mature solutions coming into the picture, the market is expected to accelerate and gain critical mass, write Mayank Kapoor & Ganesan Periakarruppan of Frost & Sullivan.
The year 2012 was a good one for the contact centre industry in Asia Pacific, with the number of seats growing by 8.4%, but concerns remain, according to Frost & Sullivan.
The increasing use of web applications in enterprises, along with the rise in cyber-attacks and regulatory requirements, has lent momentum to the web application firewall (WAF) market in Asia Pacific.
Telcos are increasingly looking towards operations and business support systems (OSS BSS) to handle an ever-changing landscape, according to a Frost & Sullivan summit on the issue.
The global services industry looks to maintain strong growth momentum heading into 2013, with the Asia Pacific market being a major driving force, according to analyst firm Frost & Sullivan.