Ada banyak cara yang ditempuh operator telekomunikasi demi mempertahankan loyalitas pelanggannya. Tidak dapat dipungkiri jika tingkat perpindahan pelanggan ke operator lain (churn rate) di Indonesia terhitung tinggi, yakni mencapai 11 hingga 20 persen per bulan.
From an engineer who could not land a job in Kuala Lumpur, Faiz Al-Shahab is now running a promising South-East Asian e-book and interactive content portal that has successfully raised funding and hit almost US$270,000 in revenue last year. Karamjit Singh has the story.
Social e-book reading service Bookmate has officially launched in Singapore in an exclusive partnership with information communications provider StarHub, as part of its international expansion efforts.