Deep Dive

Week in Review: Taking the pulse of Malaysia’s Digital Economy
DNA launches its inaugural Pulse on Malaysia’s Digital Economy under its Deep Dive series with Karamjit Singh giving it a personal score of 3.5
Telco Deep Dive: Customer experience key to Maxis digital strategy
Maxis believes that a brand is built through the customer’s experience with it and not through advertising. Taking this one step further, it has made ‘Customer Experience’ a key outcome and has wrapped this into a company-wide KPI. Karamjit Singh has the story.
Telco Deep Dive: From telco to comco
Telcos’ key assets are no longer their physical networks but their brand and customer relationships, which makes them uniquely positioned to offer Communications, Commerce and Community solutions as ‘comcos,’ writes Gerard K.M. Lim.
Deep Dive: It’s sizzling in the telco world
DNA founder Karamjit Singh is excited to share news of DNA’s first Deep Dive on the telecommunications sector.
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Download Digerati50 2018-2019 PDF

Digerati50 2018-2019

Get and download a digital copy of Digerati50 2018-2019