Malaysian startup endeavours to fill a gap in pleasing e-commerce consumers.
The new chapter will work closely with the National E-Comerce Council (NECC) and Malaysian Digital Economy Corp (MDEC) New chapter led by e-commerce veteran Ganesh Kumar Bangah
Malaysian global business services (GBS) players need to start venturing outside the country and look at partnerships with other companies in South-East Asia urgently, or risk losing out when the Asean Economic Community (AEC) comes into being.
Outsourcing Malaysia said it would be working together with Multimedia Development Corporation (MDeC) and Talent Corporation Malaysia to train university graduates to boost their employability in the Shared Services and Outsourcing (SSO) industry.
TM Research & Development Sdn Bhd bagged the ‘Chairman’s Award’ at the recent WITSA ICT Excellence Awards organised by WITSA, the World Information Technology and Services Alliance, a consortium of ICT industry association members from over 80 countries and economies, while Malaysia will host WCIT in 2020.
Outsourcing Malaysia, Setia Haruman Sdn Bhd and i2M Ventures Sdn Bhd (i2M) have formed an ‘institutional partnership’ to help grow the outsourcing ecosystem in the country.
Malaysia’s outsourcing industry saw revenue from overseas outsourcing opportunities and projects going up 27% to RM1.59 billion (US$499.6 million) in 2013 from RM1.25 billion (US$392.8 million) in 2012, according to Outsourcing Malaysia.
Is the Customer Relationship Management and Contact Centre Association of Malaysia about to become marginalised? DNA founder Karamjit Singh looks at the issue.
Despite offering to step down, David Wong has been re-elected as Outsourcing Malaysia chairman for a fourth consecutive term. Will his experience and network help propel the sector?
Quatrro Global Services group managing director Raman Roy was inducted into the ‘Outsourcing Hall of Fame’ by Outsourcing Malaysia, an initiative under the National ICT Association of Malaysia (Pikom).