Flip side of high operator margins are poor Quality of Service, low innovation Mechanism to ensure dominance does not have negative impact on competition
Accenture Interactive expands presence in Southeast Asia with acquisition of Malaysian ad-agency, Entropia
Acquisition complements Accenture Interactive’s capabilities in CX & design Expands creative talent pool, allows growth opportunities for talent on both sides
Up to US$6.3k in cash prizes and AWS credits, with MDEC & MaGIC as partners Part of a larger effort to foster stronger ties with Malaysian startup ecosystem
Malaysia one of first few countries globally on cusp of introducing 5G As digital world becomes more complex, need arises for 'curator' of all the solutions
Will develop tailored industry solutions to help clients extract value from data, drive results ada uniquely placed to merge rich & unparalleled insight, agency and media experience
Malaysia’s national airline expands its digital footprint to enhance customer service.
Part of the 14 key action items under the Strategic Consumer Empowerment Plan (2014-2016) by MCMC.
Oppo's first flagship store in SEA, at KLCC Suria Mall brings its premium customer service experience, including personalisation of phones via engraving service.
Accenture’s new country managing director, Azwan Baharuddin, talks to Karamjit Singh about digital disruption and the steady hand of Accenture.
Companies that aren’t trying to make customer experience the centrestage of their boardroom agenda are at a definite disadvantage in today’s customer centric world.