Consumer Sentiment

Malaysian consumers not happy with their telcos and banks: Frost study
Telcos, banks and insurance providers need to design their customer experience approach by looking at different stages of customer purchase and touch points, according to Frost & Sullivan.
Tech brands dominate SEA: YouGov’s BrandIndex
Tech companies featured prominently in three SEA countries tracked by YouGov’s BrandIndex, especially in Malaysia where WhatsApp was ranked No 1, with Facebook and Google coming in second and third respectively.
Download Digerati50 2020-2021 PDF

Digerati50 2020-2021

Get and download a digital copy of Digerati50 2020-2021