Offers a cash prize of RM8,500 to the champion.
CFM believes that consumers have the right to better quality internet access that can help shape Malaysia into an advanced information society.
Billing & Charging and Network Coverage remain the highest complaint categories.
A forum organised by the CFM examines how the digital consumers of today shape the future.
The Communications and Multimedia Consumer Forum of Malaysia has announced the My Mobile Rights app to 'facilitate consumer engagement and promote self-education.'
Some agents and dealers are using consumers’ personal information to register fake accounts for sale to their other customers, CFM warned.
The Communication & Multimedia Consumer Forum of Malaysia has prepared an FAQ on the Malaysian Government’s announcement that prepaid users are entitled to rebates on the GST.
There has been a “notable increase” in the number of complaints over unsolicited or spam SMSes in Malaysia year-on-year, leading the Communications and Multimedia Consumer Forum of Malaysia (CFM) to saying that it will stepping up efforts in this area.
CFM has filed a review of the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC) with industry regulator MCMC in a bid increase service provider efficiency and improve customer satisfaction.