Bricks and Clicks
Philips Malaysia’s Blip.my online store has recorded 15,000 unique visitors, together with 300 account registrations and sales valued at RM30,000 (US$8,960) since its soft launch in August.
No business would let 4,000 customers a week pass through its doors with no customer service agents available to help guide them, yet this happens online all the time, writes Erwann Thomassain of Genesys.
1337 Tech Sdn Bhd said it has deployed Malaysia’s first iBeacon-enabled mall experience at Shaftsbury Square, Cyberjaya.
Having got his Nasdaq listing, albeit on a rough opening day, Ganesh Kumar Bangah now has to answer to the toughest investors in the world every 90 days. However, he believes MOL Global has all the right products and strategy.
From a ‘high-touch’ business, Amway Malaysia has added as much technology as it can into its operations to turn it into a high-tech business as well. Today, 45% of its US$256 million worth of business comes from online.
FoodPanda Malaysia said it has recently been appointed the food delivery service provider for Secret Recipe Cakes & Café Sdn Bhd for selected Secret Recipe cafes and Beyond Veggie outlets in the Klang Valley.
Tech startups hoping to penetrate the retail industry should think about offering cloud-based or SaaS type solutions, but will still have to face cultural challenges, according to the experts at this month's DNA-TeAM Disrupt discussion.
Lazada has officially launched its ‘Marketplace’ platform that it had announced at last month’s DNA-TeAM Disrupt panel discussion, taking on B2B2C market leader Rakuten.
Retailing in the connected world is about understanding the impact of mobile, online and social media – or ‘omnichannel’ retailing, writes Motorola Solutions' Anand J. Mehta.
Hong Leong Bank has launched “Mach by Hong Leong Bank,” a new sub-brand that it hopes would be appeal to the tech-savvy Generation Y with its “bricks-and-clicks” model.