BPO

Manila, Cebu among top BPO destinations
In the latest annual ranking of the top 100 global outsourcing destinations by ICT advisory firm Tholons, Manila claimed the No 3 slot, following Indian cities Bangalore and Mumbai.
Asia Pacific to drive global services industry: Frost
The global services industry looks to maintain strong growth momentum heading into 2013, with the Asia Pacific market being a major driving force, according to analyst firm Frost & Sullivan.
Philippines to launch ICT program to drive national development
The Philippines Government, through the Information and Communications Technology Office of Department of Science and Technology (DOST-ICTO), is set to introduce a new ICT flagship program that is focused on a few vital industries.
Obama’s re-election not bad for Philippines
The Business Processing Association of the Philippines (BPAP) has welcomed US President Barack Obama’s re-election amid speculation that his victory may resurrect talks on the passage of anti-outsourcing legislation in the US Senate.
Philippines outsourcing sector to gain from fresh cutbacks at US banks
A fresh wave of downsizing at large US financial holding companies is expected to benefit Manila’s booming business process outsourcing (BPO) sector.
Smart Sourcing Summit to gather industry leaders
Outsourcing Malaysia is once again organizing its annual Smart Sourcing Summit, a two-day event that will take place Oct 10-11 at the Royale Chulan Hotel, Kuala Lumpur, gathering the industry’s ‘who’s who’ and serving as the perfect platform for all to explore a plethora of issues and challenges in the regional and global sourcing industry.
Philippines building 63 new IT parks
The Philippines is developing a total of 63 new information-technology (IT) parks nationwide, with 41 of them in the provinces and 22 in the National Capital Region.
Workers’ rights in Philippines BPO industry under scrutiny
The recent floods that inundated the Philippines have become a defining moment for the outsourcing industry here as a youth political leader called for a congressional inquiry to investigate BPO (business process outsourcing) firms which he said required employees to work despite the heavy rains.
US-based BPO firm opens second delivery center in Philippines
In what appears to be a good sign for the country’s booming outsourcing industry, US-based Cognizant has opened its second delivery center in the Philippines to support its rapid growth in the higher-level IT outsourcing business.
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Digerati50 2020-2021

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