BPO

Contact centre association CCAM fights to remain relevant
Is the Customer Relationship Management and Contact Centre Association of Malaysia about to become marginalised? DNA founder Karamjit Singh looks at the issue.
VADS named VMware global solution provider of the year
VADS Berhad has received the VMware Partner Network Award in the Enterprise Solution Provider Partner of the Year category for both the Global and Asia Pacific regions.
TM open to talks with any party to ‘fill up gap’
Telekom Malaysia, the country's largest fixed-line telecommunications company, said it is open to talks with any party to help transform itself into a full-suite services provider.
David Wong leads Outsourcing Malaysia for 4th consecutive term
Despite offering to step down, David Wong has been re-elected as Outsourcing Malaysia chairman for a fourth consecutive term. Will his experience and network help propel the sector?
VADS rolls out cloud-based managed service desk offering
VADS Berhad has launched the VADS Managed Service Desk (MSD) solution, a service desk management platform hosted on the cloud.
Quattro’s Roy in outsourcing ‘hall of fame,’ others awarded honours too
Quatrro Global Services group managing director Raman Roy was inducted into the ‘Outsourcing Hall of Fame’ by Outsourcing Malaysia, an initiative under the National ICT Association of Malaysia (Pikom).
VADS’ cloud services now ISO-certified
VADS Bhd became the first Malaysian cloud service provider to receive from Sirim QAS International Sdn Bhd, the ISO 27001 certification, a voluntary, best practice standard relating to information security.
HyppTV beginning to make a splash for TM
Telekom Malaysia group chief executive officer Datuk Sri Zamzamzairani Mohd Isa speaks to DNA about his company’s FY12 performance and its outlook for FY13.
Outsourcing Malaysia getting stale with plans, unrealistic with targets
Outsourcing Malaysia released a three-year plan that had nothing new, with targets that are unrealistic rather than bold, writes Karamjit Singh.
Cahaya cable system docks in HK
TM's first private international submarine cable system, Cahaya Malaysia, reached a major milestone when it officially landed at Tseung Kwan O, its landing station in Hong Kong, completing the cable’s intended connectivity route.
Subscribe to SNAP
Download Digerati50 2020-2021 PDF

Digerati50 2020-2021

Get and download a digital copy of Digerati50 2020-2021