Is the Customer Relationship Management and Contact Centre Association of Malaysia about to become marginalised? DNA founder Karamjit Singh looks at the issue.
VADS Berhad has received the VMware Partner Network Award in the Enterprise Solution Provider Partner of the Year category for both the Global and Asia Pacific regions.
Telekom Malaysia, the country's largest fixed-line telecommunications company, said it is open to talks with any party to help transform itself into a full-suite services provider.
Despite offering to step down, David Wong has been re-elected as Outsourcing Malaysia chairman for a fourth consecutive term. Will his experience and network help propel the sector?
VADS Berhad has launched the VADS Managed Service Desk (MSD) solution, a service desk management platform hosted on the cloud.
Quatrro Global Services group managing director Raman Roy was inducted into the ‘Outsourcing Hall of Fame’ by Outsourcing Malaysia, an initiative under the National ICT Association of Malaysia (Pikom).
VADS Bhd became the first Malaysian cloud service provider to receive from Sirim QAS International Sdn Bhd, the ISO 27001 certification, a voluntary, best practice standard relating to information security.
Telekom Malaysia group chief executive officer Datuk Sri Zamzamzairani Mohd Isa speaks to DNA about his company’s FY12 performance and its outlook for FY13.
Outsourcing Malaysia released a three-year plan that had nothing new, with targets that are unrealistic rather than bold, writes Karamjit Singh.
TM's first private international submarine cable system, Cahaya Malaysia, reached a major milestone when it officially landed at Tseung Kwan O, its landing station in Hong Kong, completing the cable’s intended connectivity route.