Analytics

Intelligent customer service the antidote to customer fatigue
BT Global Services’ Vijay Venugopalan shares how digital must be deployed to better engage today’s ‘autonomous customer.’
Garuda Robotics out to derive insights from drone feeds
Garuda Robotics, which describes itself as a platform-agnostic drone company, is aiming to provide companies with commercial solutions, and intends to build a platform to analyse and derive insights from drone feeds.
WayWearable blends IoT and skincare analytics in hardware push
Combining skincare and wearable tech, South Korea’s WayWearable is chasing a US$490bil market but is all too cognisant of the unique set of challenges a hardware startup faces, reports Gabey Goh.
Four top trends in healthcare data analysis
Hospitals need to properly understand and interpret their data in order to make effective decisions that can improve quality of care and best manage resources, writes JY Pook of Tableau.
NEC develops crime-fighting and bus scheduling technologies
NEC Asia Pacific announced today it has developed a command and control centre system for advanced security operations to detect unusual activity and potential crime in crowded areas, as well as a bus schedule optimisation technology that can reduce commuters’ waiting time.
IBM launches z13 mainframe, ‘built for mobile economy’
IBM has announced the z13, which it claimed is the most sophisticated computer system ever built, and which delivers scale and economics together with real-time encryption and analytics to help meet the expectations of consumers for speed and safety for trillions of transactions in the mobile economy.
Singapore’s Tat Hong chooses Ramco software to manage its fleet, ops
Singapore Exchange-listed crane rental company Tat Hong Group will implement Chennai-based Ramco System’s Equipment Rental and Asset Performance Management software to manage its fleet, the latter said in a statement.
What Salesforce.com’s Wave brings to the analytics market
Edwin Yapp looks at what exactly Salesforce.com's newly launched Wave Analytics Tool brings to the market.
Malaysia’s big data aspirations and the talent gap
Malaysia aims to become a 'regional big data hub,' but while some of the groundwork has been laid down, the country first needs to become a 'regional talent hub' to realise its aspiration, Goh Thean Eu reports.
Banks may go extinct if they don’t change: SAP
Window to leapfrog other competitors in technology is closing Journey to digitalisation for banks must start now  
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Digerati50 2020-2021

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