SDM bukan hanya tenaga kerja, tetapi juga termasuk pelanggan dan mitra bisnis Teknologi tidak akan menggantikan manusia, karena memiliki kemampuan berbeda
Leading companies that develop a people-first approach will win in today’s digital economy, according to the latest global technology trends report from Accenture.
Companies in Malaysia are struggling to keep pace with the increasingly ‘always on’ nature of their customers, their greater use of digital channels, and their growing acceptance of non-traditional providers, according to new research from Accenture.
Accenture has opened an Internet of Things (IoT) Centre of Excellence for Resources in Singapore, which the company said would help companies transform their businesses through a combination of “deep industry experience and innovative technologies.”
M1 Ltd said it has completed a ‘major upgrade’ of its billing and customer care system, in collaboration with Accenture. Financial details were not disclosed.
Singaporeans go to the polls today better informed than ever, thanks to the Internet and messaging apps, says Karamjit Singh, who also is excited to welcome AM-Met-Life Insurance CEO Ramzi Toubassy the What’s Next conference.
Although 53% of senior executives in a survey view the ‘as-a-Service’ economy as critical for their organisation, 68% of enterprises report that their core enterprise processes will not be delivered as-a-Service for five or more years.
Banks may talk about a customer-centric experience, but there is too much governance and too much legacy, and they are horrible at innovating, says Akamai’s John Ellis.
Axiata president and group CEO Jamaludin Ibrahim comes clean on Celcom’s IT transformation programme that caused it to lose customers and dealers, and the lessons the group learned from it. Goh Thean Eu has the story.
At a time of uncertain economic growth, the Industrial Internet of Things could contribute US$14.2 trillion to world output by 2030, according to new research by Accenture – but these potential gains are at risk because neither companies nor governments are taking sufficient action to put in place the conditions necessary for the wide adoption of new digital technologies.