Ralali.com launches e-wallet
By Digital News Asia October 4, 2018
- The presence of a digital wallet makes it easy for customers to make repeat orders
- Ralali Wallet will also serve as an account to accept cashback
INDONESIA-based B2B marketplace, Ralali.com, announced the launch of Ralali Wallet as an expansion into the fintech sector. Ralali.com chief technology officer Irwan Suryady, said that the launch is the latest move the company has made in line with its vision to provide solutions for the B2B market in Indonesia.
“The feature will enable users of Ralali.com to pay for their orders using a fast and integrated method. It will also serve as an account to accept cashback as an appreciation for our loyal customers,” Irwan said.
This product was initiated by customer requests for a digital wallet as an integrated payment method. For Ralali.com users, the presence of a digital wallet makes it easy for them to make repeat orders.
“If you have a restaurant, you will understand that we have certain products in a certain number every month. Therefore, we make repeated orders for the same item on the same platform. With Ralali Wallet, we can save the cashback for the next order and it will be more profitable for us,” said Steven, owner LaVie Bistro and a customer of Ralali.com.
This latest feature on Ralali.com enables customers to only pay using their balance on Ralali.com. Balance top-up is not available yet, but users can collect their balance from cashback vouchers and refunds.
Users are also allowed to use their balance to buy any kind of product in Ralali.com, including digital goods. The feature is ready to work optimally on desktop and mobile apps. Launched on Oct 1, 2018, Ralali.com also provides a free Ralali Wallet balance worth Rp50.000, for the first 500 new users.
The latest Series B investment led by three global investors has encouraged Ralali.com to focus on expanding their vertical business segment, customer reach, and financials.
Ralali.com will partner with firms to provide more products and payment options for Sahabat Ralali.
At the same time, Ralali.com emphasised the importance of improving the merchant experience while educating SMEs to source products online.
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