Page Advisor joins the on-demand services fray
By Digital News Asia July 10, 2015
- Consumers in Malaysia can get home and lifestyle services
- Photographers, plumbers, hairstylists, makeup artists, electricians, etc.
PAGE Advisor Pte Ltd has announced its launch in Malaysia, following what it said was a successful debut in Singapore in May.
Page Advisor allows consumers in Malaysia to quickly and easily obtain home and lifestyle services, it said in a statement.
“Our goal in creating Page Advisor was to make obtaining local services quick, easy and hassle-free,” said founder and group chief executive officer Fabian Lim (pic above).
“Malaysian smartphone users will now be able to engage a service provider in just three steps and within three minutes,” he claimed.
South-East Asia has seen a number of such on-demand services or 'Request Economy' startups of various stripes come up in recent months. There’s Be Malas and MaidEasy in Malaysia, Spickify in Singapore and Pembantu in Indonesia, the last three dedicated to domestic services.
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Service providers on Page Advisor include photographers, emcees, plumbers, hairstylists, makeup artists, electricians, and house cleaners to name a few.
The company claims to have entered into merchant agreements with over 1,500 companies and businesses in Malaysia.
According to Lim, Page Advisor provides a “full loop service, from sourcing, to payment, to dispute resolution.”
“This is because we believe that consumers should be provided with a seamless end-to-end experience,” he said, adding that consumers will have more than 100 services to choose from in a single app.
Anyone looking to engage a service provider through the app just needs to choose from Page Advisor’s list of services, answer a series of short questions, and fill in the date and time that they need the job performed.
As details of the job request will be sent through the app to merchants in the appropriate category, users can expect to receive multiple quotes within minutes of submitting their job request, and will be able to review merchant ratings and reviews before accepting a quote and appointing a service provider, Page Advisor said in its statement.
Payment is made in-app by credit card upon confirmation of a job, doing away with the need for cash or cheque payments to be made when the job is completed, the company added.
To boost consumer confidence, Page Advisor has introduced a voluntary Merchant Guarantee Programme (MGP), which service providers can sign up to in exchange for a lower platform fee. Service providers which sign up for the MGP offer a 100% money back guarantee for services transacted through the platform.
Service providers are not charged any directory or listing fees to sign up with Page Advisor, and pay a fee only if they complete a job through the platform.
As a launch promotion, all jobs completed in July will be ‘fee free’ for service providers, to encourage them to give the service a try.
Page Advisor is also giving first-time users a rebate of up to RM20 (about US$5) on their first transaction through the app, which will apply to job requests submitted by July 31.
For more information, visit www.pageadvisor.com or download the app from the iTunes App Store or Google Play.
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