HTC opens dedicated call center
By Digital News Asia May 20, 2012
TAIWANESE smartphone giant HTC has launched a dedicated Malaysian customer service support call center in a bid to better serve its local customers, the company announced in a statement.
The call center would enable customers to submit queries on technical support and repair services, and the center will also provide general feedback on HTC smartphones to customers.
HTC said its customers can expect quick response times and high service standards in order that their overall smartphone experience might be enhanced.
The call center will however not operate on a 24/7 basis but on the following times:
Monday to Friday: 8:00am to 8:00pm
Sunday: 9:00am to 6:00pm
The hotline phone number is: 1-300-888-HTC (482). Customers can also get in touch via web chat and/or e-mail.