Western Union expands services in Singapore with Travelex

  • In five dormitories in Simpang, Mandai, Choa Chu Kang, Penjuru, Jalan Papan
  • With Travelex, Western Union’s retail Agent network will increase to 80 locations


Western Union Asia Pacific Global Money Transfer senior VP and GM Molly Shea (left), with  Travelex global head of Remittances Lakshmi Narayanan S

WESTERN Union, a leader in cross-border, cross-currency money movement, in collaboration with Travelex, an independent foreign exchange and remittance business, has co-located Western Union money transfer services within worker dormitories across Singapore, bringing door-step convenience to customers wishing to send money to family and loved ones in more than 200 countries and territories.

The collaboration will see Western Union services co-located within five dormitories in the areas of Simpang, Mandai, Choa Chu Kang, Penjuru and Jalan Papan, providing choice for customers to send money directly into billions of bank accounts across the globe or receive in person via the company’s more than half a million retail Agent locations. With the addition of Travelex locations, Western Union’s retail Agent network will increase to 80 locations, facilitating convenient access across Singapore.

Molly Shea, senior vice president and general manager, Global Money Transfer, Asia Pacific, Western Union, commented: “Our strategy is about bringing finger-tip or door-step convenience to our customers.  We are delighted to collaborate with Travelex, to bring unparalleled convenience and access to our money transfer services for our customers in Singapore”.

Western Union has recently launched online money transfers in Singapore via the Western Union mobile app, connecting customers to their families and loved ones around the world, 24/7.

The activation of the app in Singapore has given Western Union a digital trifecta in Asia this year, as Singapore now joins Hong Kong and Malaysia in benefiting from Western Union’s digital acceleration of major regional economic centers across the world.

Customers have the choice to send money directly into billions of bank accounts across the globe, mobile wallets where available or to Western Union’s more than half a million Agent locations in more than 200 countries and territories, anytime and anywhere. Customers can pay for their transactions within the app using a choice of card or account, and also have the unique option to pay in-person at retail.

Western Union has provided money transfer services in Singapore for more than 15 years.

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