StanChart rolls out biometric technology across Asia

  • Already live in Singapore and India
  • Technology to reach more than five million clients
StanChart rolls out biometric technology across Asia


STANDARD Chartered Bank will roll out a suite of fingerprint and voice biometric technologies across Asia so clients can securely access their bank account balances, cards and investments using their unique fingerprint or voice as  identifiers.

Already live in Singapore, and India, touch login will launch in China, Hong Kong, Malaysia and Pakistan by the end of 2016, depending upon regulatory approval being obtained where required.

In a statement, Standard Chartered said it will also be rolling out touch login across Africa and the Middle East with the African markets of Botswana, Ghana, Kenya, Nigeria, Tanzania, Uganda, Zambia and Zimbabwe going live by the end of year if all approvals are duly received.

The bank will also introduce voice biometric technology for phone banking services for clients in India and the UAE by the end of this year. 

The bank last year announced it will invest US$1.5 billion (RM6 billion) in technology over three years. In July, Standard Chartered announced the roll out of videobanking in nine markets by the end of 2016 (Malaysia, Singapore, Bangladesh, China, Hong Kong, India, Taiwan, Kenya and the UAE).

Earlier this year, the bank launched Retail Workbench in eight new markets (Singapore, India, Pakistan, Malaysia, Bangladesh, the UAE, Kenya and Nigeria). This digital “bank on an iPad” sales-and-service tool lets clients open an account in any location and makes banking services such as loan approvals and credit card issuance fast, simple and paperless.

The bank has also rolled out a new mobile and online banking platform in eight markets in Africa, bringing digital channels to one million clients in the region.

Reaching more than five million clients, Standard Chartered says this is the most extensive roll-out of fingerprint biometric technology by any international bank and a first in most markets. 

The bank's clients in 15 markets across Asia, Africa and the Middle East will be able to access mobile banking services on smartphones and iPads.

With “touch login,” clients can instantly access their bank account balances, cards and investments on the go using the secure fingerprint recognition technology built into these devices. 

Standard Chartered’s retail banking business serves nearly 10 million individual and business clients across more than 30 markets in Asia, Africa and the Middle East, through digital channels, more than 1,000 branches and 5,000 ATMs.
Related Stories:
StanChart ups the ante with video banking
StanChart sees growth in mobile banking
StanChart expands Malaysian presence with advanced IT facililty
StanChart to invest US$30mil in its Malaysian-based global tech hub
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