Shang & Co launches AskAILA, Malaysia’s first AI legal assistant specialising in labour law

  • Claims to be first labour law specialized AI in Asia
  • Allows for more cost-effective legal advice, support for lawyers, HR managers

Shang & Co launches AskAILA, Malaysia’s first AI legal assistant specialising in labour law

Malaysian law firm Shang & Co has developed AskAILA, billed as Malaysia’s first artificial intelligence (AI) legal assistant. AskAILA is designed to provide accessible legal advice at a lower cost than that from a traditional law firm, specifically in the field of labour law.

“With Covid-19 affecting both businesses and employees negatively, the constant struggle to survive and make ends meet has resulted in many difficult decisions. Letting an employee go is not an easy choice for any employer. Meanwhile, for employees, losing a job without a potential alternative is very daunting,” explains AskAILA founder Fion Wong.

“Understanding the sensitivity of the situation, we created AskAILA as a pre-emptive solution for both parties to seek legal advice and guidance when discussing employment terms, be it termination or otherwise. Ultimately, our vision is to prevent unnecessarily time-consuming and costly employment disputes by ensuring that both employer and employee are armed with adequate legal knowledge and guidance.”

AskAILA works as a software application powered by AI that is trained and equipped with Malaysia Labour Law and regulations sufficient to support human resource managers and employers in Malaysia.

Its main purpose, the law firm notes, is to provide adequate assistance to users in need of legal advice. The software is currently used to supplement Shang & Co’s team of lawyers led by founding partner Chris Chin, with assistance of firm partners Shayne Thum and Regene Ng, by providing users with efficient solutions in the fastest amount of time, thus saving cost and resources.

In addition, AskAILA can deliver 24/7 assistance in HR related matters by providing necessary HR sample documents and checklists to eliminate errors and non-compliance to save litigation costs and damages. Aside from that, a highly dedicated team of legal advisors and experts will be ready on station to provide assistance any time of the day.

“There is no trained AI in Asia that specialises in Labour Law, making AskAILA the first of its kind. This revolutionary platform embodies the Malaysian spirit - to push through as one nation and to overcome any obstacles that come our way, to come up with innovative methods to better adapt to our current situation,” adds Chris.

“We are sure that AskAILA can provide employers and employees alike with ease of mind when employers are being guided with proper advice to reduce unnecessary legal disputes that may cause financial burden for all parties involved. All in all, AskAILA aims to reduce procedural error committed by employers that may cost the company up to millions of Ringgit in compensation.”

AskAILA is now available at a fixed fee from US$67 (RM268) a month. For more information, visit


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